ハイアット プレイス シコーカス / メドーランズ(Hyatt Place Secaucus)

My sister helped me to check in earlier in the afternoon because we arrived at JFK 10pm on that day and we don't know why our rooms were put as stay over, thus the cleaners don't provide bed tidying nor changing bedsheets until we inquired. Though we stayed 7 nights we were only provided drinking bottle water on the first day and the hotel is charging USD3.75 per small bottle of drinking water. The hotel is strategically located, easy access to restaurants and the bus stops is just beside the hotel. The receptionist Ms Shantel was very nice and service commendable when we reached hotel 230am. We met her again the day we left and the hotel should have more staff as friendly as Ms Shantel.

good，酒店乾淨

Property was easy to get to and offered free covered parking. Staff were pleasant. Hotel was under construction so it was a bit noisy.

Hotel is badly in need of updates, while there was some construction signs, it would probably be best to close shop while renovations take place

Entrance was a mest up. No one help to keep the parking space in front clear for guests .

Poor breakfast. Small breakfast area. Poor room cleaning service. Dirty carpets. When we arrived we found a rotten fruit underneath a sofa. Towel renewal only by request. Ameena and the reception staff were kind. Excellent bussing option. Overall, I will consider different options next time.

One night over 5 has been noisy but as soon as I ask the staff to call the noisy room, they stopped

The hotel is in a quiet area with restaurants within a short walk. The bus stop(320 Route) into the city is about 10ft away. The hotel is quiet even while under construction. The staff was helpful with our requests and they worked hard to keep the free breakfast replenished. They even have fresh NY bagels! Would certainly stay there again.

False advertising. No room service after a certain time . No pool as it was shown on the marketing page . Also renovation was happening. Our room was not show as in pictures. Staff (front desk) said they asked if ******* can take down false advertising. I believe they are putting up future renovations pictures . Our room was filthy