エンチャントメント リゾート(Enchantment Resort)

Absolutely wonderful stay at Enchan**ent, from the check-in to the food to the spa, the pools, the service. The team is focused on every little detail to ensure the comfort of their guests. The only slight criticism would be that the queen sized Murphy bed in our studio villa was not the most comfortable bed (a pull down Murphy bed can only be so comfortable after all). The bedding/comforter itself was excellent, but the bed/mattress was only a 6/10.

My husband and I have wanted to stay at the Enchan**ent Resort for years. We finally splurged on a last-minute weekend getaway. Bottom line: Meh. Completely overpriced, property is dated and oddly for Sedona has very cringy vibes. I will say, the customer service was impeccable. We were very impressed with check-in and our bell service. Dinner was delicious and service was great. However, overall very underwhelmed. We won’t be back.

Very nice property and grounds. The newly renovated Mii Amo that is accessible for Enchan**ent guests is fabulous and the red rock scenery was tough to beat. Room is starting to show a bit of age though as there are minor paint chips on the tub and plastic light switch that is slightly dislodged from its normal position. My issue was that I was in one of the casitas that had an external hvacs attached outside but close to the bed inside. These hvacs are making loud noises at night and it happened almost every night which made it really hard for me to sleep. Called front desk but they're a bit hit or miss. The first time they fixed it immediately. The second time they didn't dispatch anyone and only after repeated calls they managed to fix it. So it's a bit frustrating especially given the amount I paid for the room, I expected a higher standard and better service.

We loved the heated pool in January to relax after hiking. The restaurants were amazing. Everyone was extremely nice and helpful. We will be back!

The location of this hotel is amazing with fabulous, close-up views of the beautiful red rocks. However, there were several things that were disappointing and/or annoying. The service in the restaurant was horrible - it took over 45 minutes to get appetizers, breakfast, etc. - likely due to staffing issues. However, for the exorbitant prices they charge to eat there, the service should be top notch. Additionally, the main pool was closed for a scheduled reconstruction, but nobody told us until we got there. The other small adult pool was lacking in service and amenities. Our room had a door that connected it to a larger unit, but didn't have enough soundproofing. We could clearly hear the other party laughing and talking! And the room decor was "tired", in need of an upgrade. On a positive note, the bellmen who pick you up to take you around the resort were very pleasant and prompt. This is a very expensive hotel that doesn't not offer first class service. There are other ways to enjoy the beautiful Sedona scenery.

Enchan**ent was a fantastic experience. The accommodations and surrounding landscape of Boynton Canyon is amazing. This resort is perfect for both adventure lovers and those who seek relaxation and peace and quiet. Incredible hiking and biking opportunities right from the resort. The only aspect we found not to be amazing was the food. We ate at Tii Gavo the first night and was not impressed (maybe ordered wrong :). Ate lunch the next day at Hummingbirds which was good. All very expensive so ended up canceling our reservation at Che Ah Chi. I cannot say enough about the resort's large staff. Everyone, and I mean everyone was so friendly, happy, and willing to do whatever they could to accommodate guests.

As we drove into the resort, we were greeted by the gate man. He did not welcome us. Instead he said why are you here? As if we weren’t good enough to stay there. The bed was worn out with a big dip in the center. I couldn’t believe it. They charge extra for EVERYTHING. Can’t even have a free cup of coffee in the morning. The one restaurant we ate at was less than average. The surroundings were absolutely beautiful. The best part was the drive to the resort from Sedona.

Beautiful property close to amazing hiking trails. Staff couldn’t have been more pleasant and accommodating. Really enjoyed our stay. Can’t wait to return to Enchan**ent!

A beautiful, fun, and peaceful resort. We had a lovely time swimming, hiking, playing pickle ball, and enjoying the spa. The staff were wonderful as well!