ホテルからの返信: Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience during your stay at our hotel.We have already forwarded your complaint to the concerned team. By training and managing our staff thoroughly, we will make sure you will not experience the same inconvenience. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay GwanghwamunFrontdesk Manager
ホテルからの返信: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. Although there was a complaint about Room size and breakfast options, we are all really happy to hear that you had a memorably good time during your stay with us. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. The kind comments/suggestions you took your precious time to leave for us will be of great help to those who are planning to use Shilla Stay.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. Shilla Stay GwanghwamunFrontdesk Manager