ダブルツリー バイ ヒルトン コロンビア、サウス カロライナ(DoubleTree by Hilton Columbia)

Awful!! Worst hotel experience of my life! No carts in entire hotel!!

This hotel is dated and worn out. We booked based on good reviews, but I can't believe this is even the same hotel we read reviews on. Upon arriving the customer service rep was not friendly. The carpet, paint, everything looked so used and abused. Arrive to our room and the wallpaper was literally coming off the wall. The pillows on the bed for sleeping were the size of decorative pillows. The shower has tons of black mold all over like it hasn't been cleaned thoroughly in a long time. We got in late and decided to just stay since we were headed out early. Save $$ and book somewhere else. This hotel needs major renovations everywhere!

Got in late. Safe didn’t work, front door didn’t close properly. No hangers. No sheets for pull out. Food found on floor under pull out. Took over an hour to get sheets when they were just a few feet down the hall. Terrible experience.

Hotel was shabby not in line with rating. Power outlet in bathroom broken. Three of us staying and only two sets of towels. USB outlets in room broken. Refrigerator didn’t have any shelves. Safe was broken away from wall not secure. A second rate place at a first rate price. Very disappointed

The hotel needs some serious updating. The bathrooms have a lot of black in the corners etc of the tiles. They only Provide you with two bath towels, two hand towels and two washcloths. We asked for additional towels and they told us to throw the dirty ones in the hallway to get more. They then didn’t replace the floor mat. Only had a half roll of toilet paper in the room and a box of Kleenex with maybe a half dozen tissues left. Room was 65° and about impossible to figure out how to change between heat and AC. Also thought we booked to include breakfast and we were told breakfast was an additional charge. Wouldn’t recommend.

Excellent location ! Could get to downtown Columbia or Lexington with ease.

The room was dirty, front door and bathroom door would not open properly, box spring was exposed and dirty, curtains were dirty, there were water stains on the ceiling and the room smelled bad Also, we booked a king bed and they gave us a 2 queen bed first and we had to back down and get the right room This motel was listed as a 4 star by *******, it was a 2 star at best We left that motel and went to a different one We spoke to someone at ******* and we are waiting on a refund, the agent from ******* said we should have went and talked to the front desk people, it is not our job to sort this out, ******* is supposed to vet these places and make sure the ratings are accurate

Restaurant was great with excellent food rooms were comfortable and showers had high spouts(I'm tall) and the pressure was amazing. Will stay here on next visit for sure. BTW you get a hot cookie when you check in!!

The property was not as clean as expected; upon entering the room we found a large metal piece sticking out from the hvac system, no extra toilet paper and a dusty room. The toilet leaked upon flushing and a towel hook was visibly coming out of the wall, all reported to front desk but not addressed during the stay. The ice machine on our floor also did not work.