Best Western Executive Inn Suites

The person working when we checked in was very nice. The next person not so much. Room was ok. Had a funny smell and the bed was very uncomfortable and the toilet was tiny. Food was ok and food service guy was very nice.

Charge for a date that as already passed and didnt refund me my money they are a scam! And theif

I would definitely recommend this hotel! The staff were friendly, helpful, and accommodating, they made you feel very welcomed., I loved that the hotel was so quiet. The room was very clean, spacious. No complaints at all!

Great location. The front desk staff are friendly and efficient. Room was very clean and spacious.

Quiet and clean hotel with good breakfast. Close to almost everything. Reasonably priced rooms. My second time staying at this hotel. Would definitely stay again. Very friendly staff.

Everytime I come to Columbia I stay at this hotel. Its definitely not the best, but the staff has always been nice, and give good cs. This last stay on Saturday 10/21 was a huge disappoin**ent! It was 1hr past the deadline to change my reservation, and the staff refused to work me! My room had a musty odor, the AC did not work, my son found dirty socks behind the chair, there was a bug carcass on the wall next to the tv, and there was a lizard in my bath tub! I've been loyal to this crappy place for yrs, and the 1st time I needed them to go a little above and beyond for me they refused! Well they just lost a good, loyal customer, because the next time I stay in Columbia SC, It won't be at the Best Western Executive Inn Suites!

Check in was smooth. Facility clean and well maintained. Pool was unlocked and clean and filter was running but we were told it was “closed”. So 82 degrees and no pool.

Area around the property seemed a little suspicious, but although our vehicles were parked on the side there was no trouble. The morning management was friendly and helpful. Rooms were clean. Breakfast was decent, including what would be expected for a hot breakfast.

I came to this hotel yesterday with my fiancé. Let me first start off by saying, the young woman at the front counter was very rude & gave us false information. So before we booked the room, we called ahead of time to ask if there was any extra fees upon checking in like most hotels do & she said "no just the taxes bringing it to just $119". So when we arrived she swiped my fiancé card twice and then said it will be an extra $100 fee. We told her she said nothing about that over the phone she simply ignored us & his money was taken from his account. And we had ******* explain to management about the situation & we were not given a refund nor allowed to stay. This hotel pretty much robbed us of $119. Be careful coming here. I would never recommend this place to anyone.