ブラック バス ホテル(Black Bass Hotel)

We have recently visited the BB hotel and to summarise, were a little disappointed with our stay. Upon check-in, we were greeted by a queue of 6 people ahead of us with only one member of staff taking care of customers, not an ideal start to the five star experience. Once we checked into our room, the room itself was very new and stylish, clean and tidy with amazing views of the lake, the bed and bathrooms are also brilliant. The pool has an exquisite lakeside location. Sadly from here, we were a little frustrated with the running of the hotel. Small things like bike hire being €60 per person per day… this is a 5* hotel.. this didn’t sit well with us, we spent over €300 on bike hire in the duration of our stay…. Couldn’t some bikes be included? Future guests should note that there aren’t any taxis or Ubers here, it’s also way too far to walk into Annecy. If you don’t bring your own, or hire a bike, I’m afraid you are stranded at this hotel unless you drive. Two paddleboards are available for hire, but again, for €20 per hour when they can be rented for half the price down the lane by the lake side. Embarrassing, profiteering from your paying guests! Could free use of these board be a perk of staying at this hotel?! Security and access was also a little worrying, although Annecy is a lovely place, most nights we walked from the lake path right to our hotel room door without actually seeing a single other person or member of staff. There seems to be a security gate however, during our 4 night stay we didn’t see it closed once. Lake access can also be challenging - a private pontoon is advertised however this was commonly occupied by young locals surrounded by bottles of wine. Again, not really the 5 star experience we’d hoped for conveyed by images on the website. Instead, we were lay on grass by a busy cycle path with locals and other holiday makers from surrounding areas. Overall, the location was great and we will visit annecy again, sadly, not the Black Bass Hotel.

This hotel is absolutely gorgeous! Our view from the balcony couldn’t be beat. The staff were all very friendly. I was really impressed with the cleaning crew who tidied our room so nicely each day. The location is absolutely perfect because it’s easy to walk along the water in either direction or take a quick drive into Annecy. There is lots of free parking right at the hotel. There is no question we would recommend this hotel to anyone coming to Lake Annecy.

This is modern and stylish hotel with great views of Lake Annecy. It was spotlessly clean, and the service was exceptional from every member of staff - including reception, the bar and the restaurant. The food and drink is also of a very high standard. We particularly liked sitting in the garden with a drink, gazing at the lovely lake view. We would highly recommend this hotel.

We were privileged to visit Black Bass for 2 nights earlier this month as a group of 3 adults and 2 young children. Even before we completed our reservation we realised that the Black Bass hotel would be something special. Margot on the reservation staff was really helpful in arranging our booking. When we arrived Thierry on reception made us feel very welcome and was able to answer questions and provide brilliant assistance throughout. Alexandre the Restaurant Manager was really great in making sure we had brilliant meals and the children were well fed! Many thanks to the fantastic Head Chef and staff. Housekeeping was also highly appreciated by us and they seemed to be on top of every aspect from servicing rooms with highest standards to constant care of the public areas and pool. Altogether a very well managed and enjoyable hotel worthy of its high ratings. We look forward to returning very soon!

Emplacement magique au bord du lac avec une superbe piscine, staff détendu tout en étant très professionnel et attentif à la satisfaction des clients, confort et décoration au top dans les chambres, massage de grande qualité dans le joli spa. Manque un jacuzzi dans l'espace spa et un peu plus de choix au petit-déjeuner compte tenu du prix (pâte à tartiner, cookies, pâtisseries…).

Nous nous sommes régalés au restaurant du Black Bass, présentation magnifique, de très bonnes saveurs. Cadre Idyllique. Service impeccable Nous reviendrons et nous vous recommanderons à notre entourage.

Très bel établissement avec une superbe vue sur le lac! Malheureusement côté restaurant nous avons été déçus… les plats sont bons mais sans plus et les quantités sont insuffisantes. Pour le prix assez élevé on s’attend à être émerveillés gustativement parlant. Nous ne reviendrons pas.

Ils ne répondent pas aux messages ni aux demandes de réservations. C’est dommage de ne pas considerer les hypothétiques futurs clients. Le lieu semblait pourtant agreable malgre les prix exorbitants

Literie fabuleuse. Personnel gentil, serviable et très arrangeant. Vue magnifique sur le lac. Bien situé en dehors du tumude la ville. Spa impeccable. Location de vélo c'est le plus. On a tout apprécié.