上海レゴランドホテル

30 mins early entry for hotel guests. Indoor Playground on ground floor has a “minimum height 95cm” restriction but staff turn a blind eye to it - we didn’t know this rule wasn’t strict until 5 mins before leaving the hotel! Frustrating - change the signage to inform guests properly! They were also testing the sound system on the nights we stayed and it was soooo noisy. No information was provided to warn us the pool would be closed for the rest of the year after 8 October. Some more information should be communicated to guests BEFORE they book the trip!!!!! English is not really spoken - staff freak out, someone on the phone said oh I don’t speak English you need to wait for my colleague to call you back I can’t help you and hung up. Staff also let lots of rude locals push in front of us for queues to take photos etc. it’s basically a free for all!

酒店非常好看，五顏六色，感覺掉進了去童話世界。入住前一天有工作人員致電介紹酒店遊玩項目，確認車牌。有任何問題都能和客服溝通。酒店人員都很熱情，活動也挺豐富，比較適合低幼的小朋友。14點到的在一樓大堂玩了一會，等到16點入住的，入住時間有點晚。房間裏有尋寶遊戲，找到解密方法可以獲得小獎品。16:30下去游泳，游完泳上去換個衣服可以去對面的愛琴海繽紛裏吃東西。商場吃的喝的很多，可能有音樂節人很多很多，每家餐廳都要排隊很久。晚上回到酒店可以早點入睡。第二天9:15可以提前入園。酒店大門右邊就能走到樂園，不用排隊還蠻方便的。個人感覺早飯不太好吃，退房時間是11點。等於睡醒吃個早餐就要退房了。沒有好好享受酒店。酒店的設施用品還是蠻用心的，材質各方面也很好，房間裏基本沒什麼味道，空氣凈化器也一直開着。總體還是挺滿意的。下次有機會來的話還會考慮入住，就是價格有點小貴！

The hotel was terrific. The design of our room was cute. My daughter loved the room, the park, and the hotel's amenities. The staff was friendly and helpful. The food was delicious.

Very good family hotel, easy access to the park. Good English knowledge.