I stayed at this hotel for 2 nights on December which is winter in China. The outside temp is -5°C and the hotel has failed to provide hot water. I cannot took shower for 2 nights and they did not even give me any information before that their watwr heater is broken. I contacted the receptionist for 4 times and they always say they will fix it asap. But, until the day I checked out, there's still no hot water. I am very disappointed.
自動翻訳