Wyndham Shanghai Hongqiao

This Wyndham hotel in Hongqiao didn’t disappoint! I chose the hotel as it was close to the train station and would need quick access to the train station when leaving . Front desk staff speak are friendly and English .They also offer 2 “coffee break” tickets which can be used to have a drink and some snacks between 14:00 -22:00. They serve different beverages such as coffee , tea and juice .The room was absolutely clean and spacious . I loved that they had so many mirrors in the room as well. It is also close to nice restaurants. Definitely look forward to visiting again .

衞生：很差，帶娃入住7天，反饋了3-4次。牀頭櫃、桌子依舊厚厚的灰，灰量累積增加。 環境：標準套房格局尷尬。跟大床房一樣，多一個不能洗澡的洗手間。但唯一能洗澡的衞生間和卧室衹有一層玻璃（透光、無遮擋）。卧室有人睡覺的時候，不能洗澡和開燈。且比一般酒店大床房過道窄。 服務：晚上回來需要幫忙開門，跟前台和電話反饋了三次，大人抱着睡着的娃，蹲在房門口等人來開門。

從來不給酒店差評，但是這次，不光是差評，我還會把所有的經過通過第三方維權，入住温德姆五星級酒店，在床下發現了使用過的避孕套，反饋給酒店，酒店前台經理和客房經理到房間確認，並致歉，前台經理主動提出給我贈送一張免房券，以後任何時段都可以再次體驗，當時我看着酒店態度還算端正，也就沒有再追究，我本意也不是要什麼免房券，佔個便宜，所以免房券我都沒有去拿，直到我6月10日我準備到上海出差，致電酒店前台詢問免房券是否可用，前台給出答覆，不可用，於是我要求酒店總經理回電話處理問題，第一天，前台經理説總經理下班了，聯繫不上，我打了集團客服，客服迴應會跟進此事，第二天，仍然沒收到總經理回覆，再次致電集團客服，前台經理回覆，仍然聯繫不上總經理，並且給總經理髮送郵件，也無迴應，這讓我非常的好奇，温德姆的總經理難道連自己員工都聯繫不上？還是就為了這點事，在演雙簧？還是總經理覺得他的酒店床底下出現使用過的避孕套很正常，不需要正面迴應？這些的酒店，還能入住嗎？就總經理這樣的態度，我會繼續找第三方維權。

一，臟的一塌糊塗 1.衞生間地面不知多久沒拖了 全是水印 2.馬桶壁上還掛着之前客人的屎 3.淋浴間不知道多久沒清理了 滿地的頭髮 下水是堵的 4.房間的地毯好久沒吸了 5.走在走廊裏感覺每個房間都在裝修 門口都有渣土和建築廢料 二，設施很舊 檔次很低 所有東西都損耗很厲害 磨損 褪色 感覺是去了八十年代的招待所 洗髮水很差 打在頭上完全不出泡泡 早上起來我頭髮都是粘在一起的 感覺採購拿的回扣太多了 三，窗外就是鐵軌，我聽了一晚上過火車的聲音 四，無線網絡很差 總是掉線 消息發不出去 郵件收不下來 五，客房服務員和餐廳服務員的服務態度還不錯 但是不解決實際問題。很久沒在攜程上點評了 這次體驗真是太差了 不知道怎麼搞到攜程4.7分的 我給2分

I felt the staff was cold and unfriendly. I checked in around midnight and there seemed to be a few intoxicated guests who were also giving me the “evil eye.” Hotel staff wasn’t rude, just not as welcoming as one would expect at a property this nice. Seemed unhappy to have to “deal with” a foreign guest. I’ve run into this at very few luxury hotels in Shanghai, was quite surprised to see it here.

Large rooms. Close to the airport if you get in late. Very old school and the rooms are a bit dated.

nice room and great service. We arrived at midnight and the reception was very helpful

Good location for Shanghai National Exibhitions Centre and near here good Indian restaurant

Very good hotel and helpful staff