Passing-cloud Resort

自身定位迪慶的高端民宿，在獨克宗古城北側入口處，附近有停車場方便自駕客，可以聯繫服務生接送行李，因為古城的石板路拖不了行李箱，接待大廳很緊湊，酒店提供的早餐和下午茶都在這裏。房間整潔，內部有製氧機和智能馬桶，備品檔次足夠，秉持環保理念鼓勵客人將毛巾牙刷拖鞋帶走繼續使用，但硬件上的投入並不能彌補服務上的不足，可以做到表面的熱情但是不能做到主動滿足客人的需求，早餐點餐記不住客人順序，專車接機衹能去機場不能到市區裏的酒店接客人入住比較讓人無語

設施一般，離店後要開發票就沒有回覆，房間基本上沒有風景，四周都是高牆，和房間價格完全不匹配

價格偏高，除了房間以內設施還可以，其他區域幾乎沒有設施可言，整個風格都是昏暗的，有點壓抑。所以評分高我不太理解，服務態度還可以

Me and my family stayed here for 2 nights. This hotel is the most elegant in our trip. Location is in the heart of old town. Facilities are beyond you imagine. My brother got high attitude sickness the day we arrived we asked Miss fan ( front desk girl who can speak English) for help. The hotel team help everything ex o2 tube for breath , ginger tea and extra blankets. So he can finally slept. Thank you so much for your hospitality. We also asked hotel to provide us the day trip around. Oh plus hotel has the pick up service for free. And during the say trip, they pack drink and snack box for all of us. Thats helps a lot. And the most importance things is the scenery in this hotel you can feel the Chinese culture in every detail. This hotel is 10 out of 10.

From arrival till checkout all the needs has been taken care of and exceeded our expectation.....my friend was not well during the stay and the team has given required medication and oxygen to help recover quickly....Thumbs up service for the passing-cloud resort shangrila team...

Our stay with Passing Cloud is always enjoyable with their unbeatable customer service, best location and cleanliness of the room. Will always come back to them if I’ve ever come back to Shangri-La!

Excellent hotel with first class services. Room was big and very clean. The staff was very helpful and told us about the history of the hotel and the old town. We love the welcome ceremony and the welcome snacks!

It’s home away from home. Warm services provided by the hotel. We’ve overnighted two nights and everything’s been well taken care of. Lovely hospitality.

Once again, I chose Passing-cloud Resort with my wife in the heavenly Shangri-la. It was an antique architecture with the modern and beautiful design in the room, provided with the high quality of bed linen, blankets and towels. They provided high level of professional services, to include: welcoming us upon our arrival, switching on the heater in our room before our arrival (that's demonstrated that they're so caring), introducing us their incredible rooftop, with spectacular views, providing us the travel guides, assisting the car rental to Yuneng, etc. 非常感谢大主管小樊及每一位香格里拉泊心云舍·稿公府的员工。感激你们仿如家人无微不致的照顾我们。