Just checked in and I ddnt like the experience.My husband requested for lower floor due to my height phobia but he was given a room in 10th floor...I called to check if we can be moved to a lower floor later or wait but we were told we cannot be moved to a lower floor later..I was told to wait until 2pm to get a lower floor which I agreed...surprisingly when I came down the receptionist ANNA was waiting at the elevator and we were given a room in 3rd floor to be precise 303 which we found the kitchen top dirty..I called one hsk staff on the floor to clean it for us.....very unprofessional and attitudinal receptionist ANNA..I highly DON'T recommend