ホームウッド スイーツ バイ ヒルトン クリーブランド / シェフィールド(Homewood Suites by Hilton Cleveland/Sheffield)

Very clean. I loved it here. Did not want to leave lol. Home away from home.

The room needed a major cleaning and items replace. The fridge was rusted and unclean, the bathroom had mold and didn’t look clean. The bathroom fan was covered in dust. The TV was small for the large room and the beds were uncomfortable. Luckily I was only there for 2 days.

The hotel is especially nice if you want to have a kitchen -- full size refrigerator and microwave. No stovetop. The dishes and utensils provided are minimal. The most disappointing thing is the breakfast. While it is a hot breakfast, it is pretty much the same thing every day. Too much greasy food. Very steamtable. Been sitting there for quite awhile. Lack of fresh fruit. I was there for 4 days, and the food got worse each day.

The shower was dirty. Bed wasn't that comfy, and there weren't any linens for the sleeper sofa. When we asked the front desk, we were met with skepticism about the need for linens.

We were pleasantly surprised to have wine, beer, cheese and crackers, salad bar and many other things in the lounge. Also,ba visit from Santa!! Staff was great. Room was very spacious. Breakfast was very good.

Our family of 9 stayed in this hotel while on a trip to the east coast. It was just a quick stop to sleep. We all slept fine, and the breakfast the next morning was wonderful. The downside was the low level of cleanliness in the rooms. The carpets were very stained and had crumbs, the nightstand table was dirty, and the bathroom floors were just filthy. Would not choose to stay here again.

The shower had dripped all night, & we told them about it when we checked out. We stayed there on our return trip the following week and were assigned to the same room, and the shower was still dripping.

Convenient to our destination. Front desk staff friendly and helpful. Room generally clean,but room needed maintenance attention:shower mixing valve faulty,sink won’t drain.one phone out of order,minimal kitchen supplies.

The room had a dirty Q tip on the floor, the room was not cleaned until I asked. Even after I asked the dirty Q tip was still there. The coffee was never replaced. It was substandard for 209 a night. I am a Hilton honors member, it made no difference.