ホテルからの返信: お客様、私はホテルマネージャーのアレックスです。Serendipia Hotel by Holz にご宿泊いただき、貴重なご意見をお寄せいただき、大変光栄に存じます。当ホテルでは、朝食の問題解決に力を入れています。さまざまな嗜好や味覚を持つお客様にご満足いただけるよう、朝食メニューをアップグレードし、最適化しました。お客様の次回のご宿泊と、当ホテルの成長を一緒に体験できる機会を心よりお待ちしております。
We had a wonderful stay, enjoying a spacious and comfortable room with a great view. The modern amenities and luxurious bathroom added to our experience. The friendly staff and convenient location near attractions made our time even better. Highly recommend!
location - conveniently located at qingniandajie cross subway station if your preferred mode of transportation is subway. for me, i prefer this location as its not so crowded as compared to zhongjie. i can easily take their didi taxi if i prefer to commute using taxi if i dont wish to walk from subway to hotel, though its only a few min walk. sometimes after a long day, u just prefer to take taxi which is rather inexpensive as compare to other cities.
cleanliness - no doubt on the room cleanliness. the aunties did a very good job in making sure the room is clean and towels replaced with new ones when we are back in hotel.
service - good service from receiptist when asked questions on places to go. one thing i like abt china hotel is they will allow u delivering your taobao stuff to their hotel and they will safekeep for u. check in is also swift n professional.
facilities - i didnt really use much of their facilities but i impressed of their drink bar (cosy place to wait for our taxi), washing machine area (they said they stertised daily), gym (looks decent with equipment). one thing to share, the hotel smell so good. not sure which prefume they use (good if they can let me know. haha)
this is definitely a hotel i will stay again if im back to shenyang again.