The room had a bad small, cigarette smoke, the bathroom is very bad.
翻訳
ホテルからの返信: Dear Guest,Thank you for sharing your concerns. We are very sorry that you found the room and bathroom small, and that there was a smoke smell. That is completely unacceptable.We have immediately arranged for a thorough cleaning and deodorizing of the room, and we will ensure all our non-smoking policies are strictly enforced. For the room size, we realize our standard rooms are cozy; next time, we would recommend our premium rooms which are significantly larger and more comfortable. We would like to offer you a complimentary upgrade on your next stay to make it right.We appreciate your honesty and hope to welcome you back for a better stay.
Khasandra
スタンダードダブルルーム
宿泊時期: 2024年12月
一人旅
11件の口コミ
3.5/10
投稿日: 2025年1月19日
I know it's a cheap hotel but I didn't mean it'll be this bad. I choose this location because I thought it'll be near to the beach but actually not that near. The bed is so hard and all facilities are old, I didn't pay much attention when booking and the room has no air conditioner not heater. It was winter and I was freezing there, and feeling very uncomfortably although the staff tried to gave me blankets. With 160yuan, I added 20yuan than the average room hoping I'll atleast get an average room but actually I could actually get a better room than this in other hotel.
One more thing, the toilet is crazily small, unlike the picture. Waste of money.
翻訳
ホテルからの返信: Dear guest, hello! Thank you very much for your stay and review. We apologize for the unpleasant experience you had during your stay. As an economy hotel, our facilities and equipment cannot compare to those of a comfortable hotel. Please forgive us. Our hotel has multiple room types, and you booked a relatively small standard single room. We didn't make it clear to you at the time that we don't have heating. We apologize for the inconvenience, but the room type is too small. We can also apply for other room types for you. Perhaps our front desk colleagues did not communicate with you clearly,
HAMA1818
デラックスルーム(ベッド2台)
宿泊時期: 2024年11月
ファミリー
71件の口コミ
8.0/10
とても良い
投稿日: 2024年12月13日
For the price, this OYO hotel is worth staying. However, do note that It's connected to a KTV which tends to be a bit loud 🔊. Cleanliness is ok ok only but it's compensated by great service. The front desk lady is super nice to let us choose our rooms. Room is old and bathroom is not of the cleanest state. Overall, if you don't mind the above, the location is fantastic as it is near most of the attractions +/- 1km radius and service is excellent. There's also a nice BBQ restaurant downstairs.
翻訳
ホテルからの返信: Dear guest, hello! Thank you very much for your stay and review. The environment around the hotel is very favorable, close to the subway and bus stations, and tourist attractions are all located nearby. There are dining and entertainment venues nearby that can meet your various needs. Our waiters are enthusiastic, patient, and meticulous in their hospitality. I'm very sorry, the audio equipment at night has caused you a bad stay experience. We have also requested the manager to immediately and strictly manage the hygiene issues you have reported. Sorry for not satisfying you.
ゲスト
スタンダードダブルルーム
宿泊時期: 2024年5月
一人旅
3件の口コミ
6.5/10
投稿日: 2024年6月29日
Nice reception service. Hardware defects cause hygiene issues.
翻訳
ホテルからの返信: Dear guest, hello, thank you very much for your stay and comments. Hotel staff hospitality warm, hotel hygiene clean and tidy. Guests are welcome to come again next time!