Impressive Buildung.
Room not clean, smelled of smoke and mild, needed repairs in the bathroom
翻訳
ホテルからの返信: Dear guest, we sincerely apologize for the unpleasant experience during your stay.We take very seriously your feedback regarding the unclean room, smoke and mildew odor, and the bathroom in need of repair. We have immediately arranged deep cleaning and deodorization, and conducted a full inspection and repair of all bathroom facilities.We will also strengthen staff training and supervision to ensure every guest enjoys a clean and comfortable environment. Thank you for your honest feedback—it helps us improve.We hope to have the opportunity to make up for this unsatisfactory experience and look forward to welcoming you again!
ゲスト
スーペリア クイーンルーム
宿泊時期: 2025年7月
出張
17件の口コミ
7.5/10
投稿日: 2025年8月11日
Internet connection has some problem for foreigners. Hotel location is ok.
The front desk staff were Very kind and Good to me.They patiently handled my packages as I do not speak Chinese.The Cleaning Ladies were also good, showing me where to do Laundry.A big thank you.See you again.
翻訳
ホテルからの返信: Thank you for your recognition of our hotel. Welcome to our next visit!
ゲスト
デラックス クイーンルーム
宿泊時期: 2023年5月
出張
2件の口コミ
8.5/10
とても良い
投稿日: 2023年6月28日
The male counter at the reception was kind and could communicate in English.
翻訳
ホテルからの返信: Thank you,Thank you for choosing to stay at our hotel.Welcome to your next visit.