The room is nice and practical, mine has the view facing golf course. The two pools are great (just that I hope the water can be a bit more clean). Staff is super helpful especially the room cleaning lady who gave us the extra clothes hanging tools for swimwear drying.
Kids indoor playroom's air condition need improvement. Changing room & swimming towel arrangement also need improvement.
We had a lot of fun for this 3 days trip and will definitely refer friends to go.
翻訳
Traveler Peter Tang
スーペリアデラックスダブルルーム
宿泊: 2024年6月
家族旅行
25件の口コミ
3.7/5
投稿: 2024年6月17日
Location and Transportation: 8/10
The resort's location is quite convenient, with the hotel offering a shuttle bus service that connects to the nearby metro station and shopping mall, making it easily accessible. This accessibility is a major plus.
Service: 8/10
The hotel staff were exceptionally friendly and helpful, able to communicate in both Cantonese and Mandarin. Their warm and cheerful demeanor was a highlight of the stay.
Facilities: 5/10
Unfortunately, the facilities themselves seem a bit dated and not as well-maintained as one might expect from a resort of this caliber. This was particularly concerning when it came to the hygiene and cleanliness, which is an area that requires immediate attention, especially in the kid-friendly facilities.
Kid Area: 5/10
The resort does offer a range of kid-friendly facilities, but similar concerns about hygiene and safety arise in these areas.
The lack of dedicated supervision or oversight in the kid zones is a notable shortcoming. In general, the resort will weigh in at 7/10 due to the hygiene concerns for the kid areas.
地點和交通: 8/10
該度假村位置相當便利,酒店設有穿梭巴士服務,可連接附近的地鐵站和購物商場,訪客可輕易前往。這種便利性是一大優勢。
服務: 8/10
酒店員工非常熱情友好,能夠同時使用粵語和普通話溝通。他們的和煦愉快的態度是此次入住的亮點。
設施: 5/10
遺憾的是,設施本身顯得有些陳舊,並未像預期中的這樣高檔resort般維護良好。特別是在衛生和清潔方面,這是需要立即關注的問題,尤其是在面向兒童的設施中。
兒童區: 5/10
該度假村確實提供了各種面向兒童的設施,但同樣存在衛生和安全的問題。缺乏對兒童區域的專門監管和管理是一大缺憾。
總的來說,由於兒童區域的衛生問題,該度假村整體評分為7/10。
翻訳
匿名ユーザー
スーペリアデラックスツインルーム
宿泊: 2024年5月
一人旅
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年5月11日
Absolutely fabulous! I'm very satisfied with the service, accommodation, Cantonese cuisine and the golf course! Perfect experience.
翻訳
ES1
スーペリアデラックスツインルーム
宿泊: 2024年3月
家族旅行
14件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年3月3日
Excellent experience overall due to the friendly and attentive service from everyone, including the manager. The dinner buffet at the Mountain Cafe is pretty good so we went there both nights of our stay. There’s a large kids playroom and gaming area also. We were there for the indoor skiing at Karoo (for beginners), which is located at the ecological sports park across from the MH Mall. Everything nearby is conveniently accessed by the regular hotel shuttle bus, which operates every 20 minutes. Mission Hills is the second to last stop on Line 4 of the Shenzhen MTR. Exit A brings you to the hotel shuttle bus stop just a few meters ahead. We’ll definitely come back again sometime.
翻訳
ゲスト
スーペリアデラックスツインルーム
宿泊: 2024年8月
友人との旅行
3件の口コミ
4.0/5
とても良い
投稿: 2024年8月14日
service is great, food is good, swimming pool is clean and secure, lots of excitement touring around the hotel with avenue of stars, games and facilities ... love it! Free Shuttle bus to MH mall is very convenient. (improvement: provide body lotion in bathroom and cup & teaspoon at minibar inside the room) Will come back for skiing next time.
翻訳
Pong Chi
スーペリアデラックスツインルーム
宿泊: 2024年8月
友人との旅行
2件の口コミ
4.5/5
非常に良い
投稿: 2024年8月5日
Our family had a pleasant stay at this hotel. The facilities are great for kids, with a fantastic swimming pool that kept them entertained for hours. The rooms were clean and comfortable, and the breakfast was delicious and offered a wide variety.
However, there were a few downsides. The children's play area got quite hot, which made it difficult for them to play for long periods. The badminton court lacked air conditioning, making it uncomfortable to play in the afternoon heat. We also encountered an issue with the room door lock, which was a bit concerning.
On a positive note, the hotel provided air purifiers in the rooms, which was a welcome addition. Overall, it was a good experience, but the hotel could improve by addressing the issues with the play area, badminton court, and room door locks.
翻訳
Zhangjianxiong
スーペリアデラックスダブルルーム
宿泊: 2024年1月
出張・ビジネス
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年1月26日
A BIG NICE!!!!come with my girl friend,the environment is really good and so good service in the hotel.the staff knows that it's our anniversary[庆祝]specially upgrade us to the executive room,its really best golf view!we have a lot of fun in the mission hills。so relaxed here,there's a big mall with all kinds of food,a beautiful driving range.....
翻訳
Ivylai830
スーペリアデラックスツインルーム
宿泊: 2024年7月
家族旅行
5件の口コミ
4.0/5
とても良い
投稿: 2024年7月15日
Very good experience, kids friendly, spacious room and excellent breakfast, we will come back again!
翻訳
yuyu vincent
スーペリアデラックス親子向けファミリースイート
宿泊: 2024年8月
家族旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年8月18日
Excellent service. They let us check out late so that we could ski.
翻訳
ゲスト
スーペリアデラックスファミリースイート
宿泊: 2024年4月
家族旅行
2件の口コミ
4.0/5
とても良い
投稿: 2024年5月2日
The service is great but the room I wouldn’t recommend for family with younger kids because the room design have too many sharp corners. The room size is big but interior is rather old.