Our stay here was very pleasant. Its location is really good, close to metro stations and convenience stores. If you're a foreigner who can't speak Chinese it could be a little bit difficult to find the entrance and tell the guard you're staying there, but with a translator app in your phone you're OK. Chinese people are so friendly and always eager to help.
The apartment was clean, with decent room space and nice decoration. The only thing that could improve was the bathroom, especially the door, which needed some maintenance. Overall, it was a good experience as a westerner.
The location is superb. 5 mins walk to the heart of Futian district and CBD. Next to subway station. It is a studio in a condo mansion, no need to worry about privacy. The online butler service is also efficient and convenient.