Shipton Grange House

We booked this accommodation for 2 nights June 15 & 16, 2022 using points from TD for *******. It was very difficult to find, signage is poor. When we arrived the owner "Ann" said we booked the double ensuite and it was £500 per night and she didn't know what points were or *******. We did not stay there and had to find other accommodation and it was after 5pm at that time! The grounds are beautiful if you can get in, however, you have to ring at the gate to have "Ann" come out, when she hears the bell, there are 2 very large gates she has to open manually which appeared very difficult...Ann appears to be in her 90's. When we entered the building it smelled very strongly of dogs, which she has 5 of. I would not recommend this place and feel it should be removed from ******* before anyone else books it!!

We stayed here for two nights and we’re very disappointed. I think the problems were caused by lack of staff mainly. There was confusion over our booking, our room was not ready on time, the shower was broken and the blocked drains caused a bad smell. Breakfast was disappointing and when we paid the balance of our reservation in cash there was no paper for a receipt.

Ann was so welcoming and we really enjoyed our stay. We had a double room with a private bathroom just along the corridor. Had known about this when booking and therefore packed dressing gowns. Really lovely place. Sadly didn't get to meet the dogs that live there though. We met Katie in the morning, who helps run the B&B, she was lovely too.