Hotel fabuleux avec un spa incroyable. J’ai adoré la piscine, le petit déjeuner.
翻訳
Rishangxuanxuan
フォレストデラックスルーム
宿泊: 2023年7月
出張・ビジネス
72件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年8月11日
商務出差環境不錯挺好的挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好挺好
翻訳
ゲスト
フォレストデラックスルーム
宿泊: 2024年2月
家族旅行
37件の口コミ
3.7/5
投稿: 2024年4月17日
服務很好 食物也不錯 酒店有點老
翻訳
ゲスト
宿泊: 2024年12月
その他
5.0/5
とても素晴らしい
投稿: 2025年1月14日
Loved the wonderful service from ski valet to all the hotel staff. The attentive service at the beautiful breakfast remembered our coffee order each morning and were so kind. One night we mixed up our dinner reservation and they booked a different restaurant and drove us over. It was an extremely pleasant stay. Super easy to catch the gondola to the mountain 200 meters away.
翻訳
ゲスト
宿泊: 2024年12月
家族旅行
4.0/5
とても良い
投稿: 2025年1月6日
A good hotel with an excellent service and staff conveniently situated close to he Arnouva ski lift. A very nice swimming pool but a rather poor spa area. The restaurants serve food of good quality but you need to reserve well in advance even as a hotel guest.
翻訳
gpagliaro
宿泊: 2024年8月
その他
5.0/5
とても素晴らしい
投稿: 2024年9月26日
Very friendly and helpful staff. My room was on the back side so the view wasn't great. The view on the opposite side is worth the extra money. I was in Crans for a trail race and the staff let me use the spa and shower facilities after I had already check out in the morning. Very kind and I really appreciate it.
翻訳
ホテルからの返信: Dear Mr Pagliaro Thank you very much for sharing your impressions following your stay with us at the Crans Ambassador in September for the Wildstrubel Trail. I am very happy to read that you enjoyed your stay with us and that our team was able to assist you to make your stay as comfortable as possible. Your positiv feedback is very motivating for all of us. We are looking forward to welcoming you back again soon and wish you all the best in the meantime. Kindest regards Katja Marshall
L B
宿泊: 2024年8月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2024年9月23日
A very nice reception, great staff, cute little rooms, wonderful (Japanese) food, fantastic cocktails, and most of all, that view, simply magnificent! Dropped by there in summer, but the coziness in winter exponentiates the feel-good factor ☺️
翻訳
ホテルからの返信: Dear Guest Thank you very much for having taken the time to share your impressions of the Crans Ambassador following your summer stay with us. We always appreciate receiving feedback from our guests and I am very happy to read that you enjoyed your stay with us, the hotel, the staff, the rooms, the food and our beautiful view. Your positive comments are very motivating for the whole team and myself. We are looking forward to welcoming you back during our winter season and wish you all the best in the mean time. Kindest regards Katja Marshall
jankajakabos
宿泊: 2024年8月
その他
5.0/5
とても素晴らしい
投稿: 2024年9月17日
What makes this hotel special, besides many other things, fist of all are the people. I could give 10 stars for the service, was only possible to choose 5. Edvin, and all staff from reception, wallet and on, were simply amazing. They went above and beyond of customer service, to fulfill all our wishes, accomodate our needs. Our son had to stay in the hotel while we ran the UTMB. He told us, they made him feel special, welcomed and amazingly taken care of. To the hotel managers: please, pass on my utmos gratitude to Edvin and all staff ( wish I could recall their names) They are the heart and soul of the hotel. Be proud of them all. About the hotel, all is amazing, views, rooms, spa, food. We will be back for sure.
翻訳
ホテルからの返信: Dear Mrs Jakabos It was our pleasure to welcome you and your family to the Crans Ambassador. Thank you very much for having taken the time to share your impressions following your recent stay with us. Your kind words and enthousiastic feedback are a great source of motivation for all of us and I am really happy to read, that you so much enjoyed the hotel, and especially all our team members. I will gladly share your comments with all of them, they will be delighted. :-) We are all looking forward to welcoming you and your family back to the Crans Ambassador in the near future. Please dont hesitate to contact us directly, we will be happy to assist you with your plans. Best wishes to you and your family Katja Marshall
Robert-JanB
宿泊: 2024年8月
その他
5.0/5
とても素晴らしい
投稿: 2024年9月8日
You can't go wrong with the Crans Ambassador hotel. A hotel with excellent rooms with breath-taking views on Crans-Montana and the mountains. Service is excellent, great rooms, and wonderful restaurant.
翻訳
ホテルからの返信: Dear Mr Broer It was a pleasure welcoming you back to the Crans Ambassador and I would like to thank you for having taken the time to share your impressions following your recent stay with us. I am very happy to read that you enjoy our hotel, our room product, the services provided and the restaurant. Your positive feedback is a great source of motivation for the whole team and myself. We are looking forward to welcoming you back again in the near future and wish you all the best in the meantime. Kindest regards Katja Marshall
O3258LYmariem
宿泊: 2024年7月
その他
5.0/5
とても素晴らしい
投稿: 2024年8月27日
The staff knew who we were, didn’t need to ask twice for anything. Cleaned our room at a special time when my husband was not feeling well. Shuttle driver wished me Happy Birthday
翻訳
ホテルからの返信: Dear Mrs Marie M. Thank you very much for having taken the time to share some impressions of your recent stay with us at the Crans Ambassador. It was a pleasure welcoming you and your husband and I am very happy to read that you enjoyed your stay with us. Your satisfaction is a great motivation for the whole team. We hope to be able to welcome you back soon and wish you all the best in the meantime. Kindest regards Katja Marshall
jana_27_zimova
宿泊: 2024年6月
その他
5.0/5
とても素晴らしい
投稿: 2024年7月28日
It is a great location for hiking and has excellent hotel facilities, food, spa, fitness, and friendly staff.
翻訳
ホテルからの返信: Dear Mrs Zimova Thank you very much for having taken the time to share your exprience regarding your recent stay with us at the Crans Ambassador. It was a pleasure having you and your family stay with us. Thank you for your nice comments, I am happy to read that you enjoyed yout stay at the Crans-Ambassador and in Crans-Montana. We hope to be able to welcoming you back again soon and wish you a very nice rest of summer. Best regards Katja Marshall
Lukas S
宿泊: 2024年6月
その他
5.0/5
とても素晴らしい
投稿: 2024年7月11日
Very nice view, but close to the center. Excellent service and food in the restaurants for dinner and breakfast.
翻訳
ホテルからの返信: Dear Luka S. It was a great pleasure welcoming you to the Crans Ambassador and I would like to thank you for having taken the time to share your experience and impressions on Tripadvisor. The whole team and I are very happy to read that you enjoyed the hotel, the location and the services provided and we all sincerely hope, to welcome you back soon to the Crans Ambassador. In the meantime, I wish you a great summer. Best regards Katja Marshall
J C
宿泊: 2024年3月
友人との旅行
5.0/5
とても素晴らしい
投稿: 2024年4月6日
Marvellous experience here. The hotel is the perfect getaway. Lovely location. Amazing connection to nature. Lots of activities to do in the area. The rooms were awesome. Would highly recommend. Nice time here with family and friends!!!
翻訳
ホテルからの返信: Dear Guest Thank you very much for sharing your experiences regarding your recent stay with us at the Crans Ambassador. It's a pleasure for me to read that you enjoyed your stay with us and your time in Crans-Montana. Your very positive feedback is a great motivatio for the whole team and myself. We hope to be able to welcome you back again soon in the near future. Best regards Katja Marshall