Amazing location on a beautiful beach. Very convenient to get to from the nearby ferry terminal.
Unfortunately that is where the positive points ended for us.
While the staff is incredibly friendly and lovely, service is extremely slow or non-existent. It is difficult to get the attention of waiters at the restaurant and the room only got cleaned upon requesting. Same as for basic amenities like water and toilet paper or fresh towels. Everything has to be requested daily.
The restaurant food is extremely overpriced at $8 for dishes that were partly inedible simply because they were not cooked enough. Raw onions, raw garlic, raw vegetables, raw lemongrass…it could be so much better especially for such a high price.
Drinks were great but again hard to order if nobody checks on you and you have to go to the bar yourself to get someone’s attention.
The room itself is very basic and had a few issues like door lock not working, fridge broke, shower drain blocked. Instead of the garden view it was facing a indianisches apartment / hotel construction site with a stale green pool. The resulting pack of mosquitoes day and night was concerning and could be avoided by draining this breeding ground, and providing at least mosquito coils.
The resort as a whole is very run down and does not reflect the price paid. You’d get a luxury resort for the same price in Siem reap for example.
Unfortunately the star rating on Trip.com was misleading as to the actual quality of the resort.
While the location is fantastic and staff friendly, I cannot recommend this resort at all at this price point and was rather disappointed.
自動翻訳