ホリデイ イン エクスプレス ワシントン DCーノン シルバー スプリング IHG ホテル(Holiday Inn Express Washington DC N-Silver Spring)

The staff were so rude. There was no hair dryer in the room. I called and asked for hair dryer, but they replied me very rudely and couldn’t provide it.

Parking is always limited at this location. You may have to use a public parking structure a few blocks from the hotel. Other than parking it's a nice,quiet and well maintained building!

The hotel's parking lot is poorly lit. The public parking garage next door is convenient and well lit, but the rims of the car parked next to mine were stolen overnight and the kiosk to pay was finicky. Both of my rooms were handicap accessible, turning the entire bathroom into a shower, which was undesirable.

This is my second stay here the staff, and everyone have been so great. They were very accommodating.

You got what you paid for , excellent stay and the location made my trip easier , The room was clean the beds where good , the building and facilities are pretty good maintained , staff are very welcoming and friendly ,I loved the Ethiopian culture in the area . The breakfast is exceptional , buffet with a lot of fresh and great options , good stay for a busy family ,

Overall, a comfortable and pleasant stay. I think they were a bit short-staffed during the holiday, but other than that, very professional and pleasant. Breakfast was subpar. Area it is in is a bit sketchy, but that's not their fault. Obviously an older facility, but recently renovated and well maintained. Good value for the price.

The staff was very accommodating to help us extend our stay. The wi-fi was fine for cell phone, but not strong enough to download a book on a Kindel device.

Found a bedbug in our room an hour after checking in. Staff was helpful and didn’t question our demanding a refund and changing hotels immediately.