ホテルからの返信: Dear Guest,Thank you for sharing your detailed feedback. We’re pleased to hear that you enjoyed our convenient location and the variety of breakfast offerings. We sincerely apologize for the inconvenience regarding the hairdryer outlet, room amenities, and lounge service, and we appreciate you highlighting these areas for improvement.We will share your comments with the relevant teams to help us enhance our guest experience.Sincerely Yours, Pan Pacific Singapore Team
ホテルからの返信: Dear Guest,Thank you for your detailed review! We’re delighted that your family enjoyed the Pacific Club, stunning Marina Bay views, and the dining experiences on the 38th floor. We’re also pleased that the Hospitality Room added convenience to your departure day.Thank you for your feedback on the shower pressure, which we will share with our team for review. We look forward to welcoming you and your family again!Sincerely Yours, Pan Pacific Singapore Team
ホテルからの返信: Dear Guest,Thank you for sharing your wonderful feedback. We’re delighted that you enjoyed our excellent location, convenient access to shopping and dining, and the superb views from your Club Lounge room. We’re sorry to hear about the weak shower pressure and will share your feedback with our team for review.We look forward to welcoming you back for another enjoyable stay.Sincerely Yours, Pan Pacific Singapore Team