The Hotel is beautiful, but this review is really about the owners. They went over and above to help us when we had an unfortunate incident. The morning after checking, while walking to our rental car parked on the street, we found it had been hit head-on by another car during the middle of the night. The other vehicle was still there with airbags deployed but no driver. Our car wasn't driveable and needed to be towed. The rental car agency was not helpful (even hanging up on us) because they didn't want to call a tow truck. After my credit card had declined their 5,000 Euro charge, they insisted I go back immediately to the Airport (an hour away) to pay them an initial accident amount (5000 Euros). Sabrina stepped in and made several calls to the Rental agency before they agreed to send a tow truck and wait until the next day when I was flying. Sabrina then drove me to the local tow company, so I could pay them using my credit card, otherwise they would not have towed the car.
自動翻訳