ホテル アルカ

標註的是五星級酒店，實際連個2星都達不到，情緒如下： ①客房裝修非常簡易，顯得非常壓抑和暗調； ②衞生間沒施太太太…差了，昏暗，不衞生，衹有一個手持淋浴頭，出水四處亂濺，關鍵是掛不上支架，差點砸到腦袋，衹能一手舉着一手洗澡，非常不方便；衞生間洗手盆就拿兩根細細的破鐵棍焊接了一下，極其簡陋（有圖為證）。 ③環境差到不能再差，拉開窗簾就像住在垃圾場裏（有圖），完全不能開窗，要一直拉着窗簾（窗簾也很臟、舊）。 ④早餐一般，品種不多。 ⑤給我們的房間號是405（全世界的人應該都知道405謀殺案的故事），不知是否有意為之。 總之，這個酒店完全名不符實，完全就是欺X，不知道攜程有沒有實地考察過。真是一次糟糕的經歷！！！

First things first, this is not a five star hotel. How any hotel can obtain a five star category without even having a restaurant beats me, but the shortfalls went way beyond that. Arriving at the hotel from the main road it’s easy to miss, since its tucked down a tiny little driveway surrounded by other high rise buildings. There’s a large number of steps to climb to reach reception, but there is a lift to the side which I didn’t initially spot. The welcome at reception was superb. In fact throughout the stay the staff members there were brilliant, being professional yet friendly and nothing was too much trouble for them to help with or offer advice on. There’s a large amount of seating in the lobby area and a couple of lifts (one more rickety than the other!) serving each of the seven floors. My room was on the fifth floor and was an Economy Double with queen bed. It was a fairly good size with plenty of space but, for a supposed five star property, that’s where the positives seemed to end. The four windows overlooked the city but there were no curtains, instead having blinds fitted which even when closed let so much light in - forget ever getting the room dark. The queen bed was two singles pushed together, and with the thin single duvets and firm pillows it didn’t offer the most comfortable of sleeps. The air-conditioning was perhaps the loudest I’ve ever encountered and was only really effective on one side of the room. There was an electric socket at both sides of the bed, and the lighting was controlled by a small remote instead of switches. The wardrobe was a decent enough size but the TV didn’t really match the size of the room and required using two remotes due to the set-top box. There was a mini bar with small range of reasonably priced drinks. On first glance the bathroom might impress - a large corner bath! Until you realise that there’s no shower curtain installed, so using as a shower is impossible without turning the room into a ‘wet-room’, which to be clear it isn’t. The towels were small and rather harsh, the hairdryer practically useless, dim lighting and only the basic toiletries provided. The bathroom door also had glass panels with no form of blind fitted - fine if you’re staying on your own but might be worth bearing in mind otherwise! A couple of chocolates were on the bed when I first arrived, a nice little touch, but that’s as far as it goes for refreshments! There’s no kettle, coffee machine or bottled water. No option of room service or snacks, and even house keeping doesn’t happen unless specifically requested. I’m assuming the latter is a remnant of Covid, but seems a little excessive these days when other hotels manage. One of the reasons I was so excited to stay here was the roof top bar. On the seventh floor it is indeed a fantastic spot, with brilliant views over all the city and nice seating in both the sun and shade as you’d wish. What a shame so much more could be made of the space and instead it lost a