ホテル ヴェラ ヴェルデ(Vela Verde Hotel & Spa)

Very nice hotel near Yalova. Very good breakfast and nice staff

Her şey çok güzeldi. Sabah kahvaltısı ev titizliği ile hazırlanmış.odalar cok temiz. Çalışanlar oldukça güler yüzlü.konum olarak fena sayılmaz manzarası şahane.aksam 7 den sonra teras muhteşem. Tek sorun araçların sesleri ufakta rahatsız ediyor.

The hotel is next to a highway and a bit far from the market and shopping area. However, one side has a lush green hilly view and is in a peaceful location.

I believe this is my first negative review ever . A bunch of inexperienced pity kids with absolutely no knowledge of hotel customer service . I travel at least 3-4 times a year, I have never seen such hotel customer service before. in addition , they don’t speak English The details are too long to write here, but they were fighting me over my request for clean towels .They didn’t clean my room ( a suite for 4 people) and started fighting with me when I asked for towels. They were incredibly rude and unbelievably disrespectful. When you have such experience, nothing else matters, I wanted to escape from Turkey .the location is very far from the city, you should have a car , but the hotel is new . Good luck with being successful with such customer service in a competitive industry . I suggest to hire at least one experienced person to manage those kids.

It was like looking through a window which opened to peace. It took away all my work stress. It felt so good to escape from all the people and rest here. The Turkish food I ate here was incredibly delicious. Thanks to all kind people working at the hotel. We will definitely meet again.

Gizem was outstanding person very helpful during our check in.

I First Time to be stolen by the hotel with the agreenace of the manager When I reach the property they told me that there is no booking in my name And I booked non refundable and told me the hotel is fully booked and no room for me I had to take the luggage again to the car and the hotel.com service centers told me to leave and they will refund my money Now this hotel refused to refund me and still waiting for hotel.com to bring me back my money

Was perfect, everything is great except it's kind of far from the down town, so there's no public transportation, you have to call a taxi and they get there in 10 minutes, other than that it's awesome. There's a beautiful place down the hotel in the middle of nice forest.

My stay was a good. People on reception was very nice and helped me . All the staff was nice. It near the nature. But you need to have a car to reach the location.