The spa was full so we were unable to go. After 3 pm we did finally get in. There was hardly anyone there!! I had left my phone number so they could call me but they never called.
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Sandy
2024年2月6日
My first time staying at this Fairmont. I was disappointed. For the price 700$ a night for each room, I expected much more. I booked two rooms for myself and my guests. They were not near each other and they wouldn’t move us closer. The heated pool was tepid at best. No jacuzzi to use unless you paid 50$ a person and it closed at 6:00pm. 39$ to park. The only positive was complimentary champagne on arrival. Much better options in the Napa area.
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Cynthia
2024年1月30日
This is a different type of Fairmont. It is not fancy but low key elegant comfort. The property doesn't show as well as it should but they were cleaning up from a huge party and it had rained for a week straight so they were rushing to clean it up. But, there were wine glasses and buckets that sat for more than a day in the hallway, the outdoor elevator was an old motel elevator that leaked badly and rattled its way up and down. The self-parking entrance and area is a mess to look at and sort of trashy.The room was very comfortable and plush enough. Loved having a real fireplace! And the staff were wonderful.
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Sean
2024年1月13日
This is a beautiful property. The bar is great and so is the Spa. Great for a romantic weekend getaway and ******* had the best rates. We had a great time and will go again for sure!!
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Grace
2024年1月21日
Although spa is only for adults, they should consider allowing teens to get a spa trea**ent
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Antonio
2023年12月27日
This property is a must visit! The staff was very freindly and helpful, and the service is exceptional. The grounds are well kept. The ambience is social and welcoming. The rooms are wonderful.
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Koryn
2023年12月25日
Excellent service. Fun amenities. Coffee in the morning, wine in the afternoon. Our room was super small, but we knew it would be. - just enough for 2 people.
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robert
2023年12月22日
Property shows signs of aging. Building lost water on first morning, was moved to a terrific suite, showing that the manager wanted to ensure our stay was terrific. Area around the Fairmont was somewhat run down. I would go back again as it was a wonderful place. Staff is first class. Food was terrific.
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Mary
2023年12月16日
Beautiful hotel! The lobby is warm and welcoming with a big cozy fireplace and lots of board games. Coffee service in the morning. The grounds are well kept and have beautiful, mature trees. The spa was outstanding, I highly recommend visiting. Our room had a wood-burning fireplace, which really made the trip for us.