We booked our stay through AirBnb but when we checked in, we found some major amenities not working. The host tried helping at their best but the whole process of messaging to and fro until late at night to get them fixed.. was a true harassment and Airbnb doesn’t have much power over the matter else than refunding a small portion of the money spent for a night. Not happy with Airbnb’s policies when you as a guest are trying to stay on top of things messaging and keeping them posted on time. The internet at this place wasn’t working, no hot water, cellular data was not working inside the building, so in all day 1 was very disturbing. Parking was another 25€ per night. To get the Cooking Burners on was another task but eventually worked. TV didn’t work the entire stay. Only good thing above all this that kept us sane was the location as it is in the middle of the Piazza Tasso so very very convenient location and very lively. Washer and clean beds were other good stuff! But 1st day experience was sad! Place needs upgrading.
自動翻訳