アクアエ ロマナエ ピアッツァ ラウロ(Aquae Romanae Piazza Lauro)

I was sick, likely due to air conditioning unit or building. Sneezing in middle of night. During days, when outside, not sick. Left a day early and owner was not willing to provide a refund. This was not a “bed and breakfast” - falsely advertised. The building where unit was located was dark inside, and falling apart with hallway wallpaper peeling off. One hallway ceiling was held up by metal pipe structure. Surprised this was on ******* since I assumed website vetted the properties.

The property was convienient to the main city center of Sorrento and the Port. It was a 12-15 minute walk to the main areas of tourism at the center of town. Easy to navigate and get to areas for shopping, dinning and transportation. This apartment was clean and adequate. This is not a full service property and there is not staff on site 24 hrs per day which we were aware of prior to booking, check in and out was easy and efficient, we checked in earlier than expected and left the keys in the secured foyer when checking out. Perfect for our needs which we’re to be close to the city center and town.

This property was beautifully decorated and situated in a great location. It was a short walking distance from the train station, the marina, shopping, restaurants, etc…Would definitely stay here again!

Awesome communications fantastic staff nice room. Totally recommend

Incredible location, excellent price, unique and beautiful comfortable room and a great shower! We very much enjoyed our stay and would do it again.

Everything was wonderful. Even after we left, and my husband left his medicine, they met us to give it to us. They went above and beyond and I definitely would stay there again thank you for a great stay.

Quiet property. Location is perfect walking distance to bus station and main plaza

After 6 hours of travel our train was late. We walked 3 blocks on the narrow crowded sidewalk but there was no sign or anything to indicate we were in the right place. I called and she comes and walks us back and yet another block PAST the train station. There was a flurry of explanation of all the keys. She was obviously eager to get off from work. The property was a blank hallway of rooms with a table by the door with a coffee machine. The next day we got back to our room and the thermostat was set to 28.5C(about 83°)! So we turned the heat down and went to eat. Before long we get a text from her telling us we have to leave our heat on high because there are other people in the other rooms and we control the heat for all. They are Italian so they like it hot. When we said we wouldn't be able to sleep like that, we were told to open a window. When we got back someone had already been in our room and turned it back up. We contacted ******* and they told us we would get a refund but we had to contact them 3 days after the booking. When we did that, we were told that no, it was the hotel's decision if we got a refund and we didn't. ******* gave us $100 in ponts but we have 6 months to use them.