SureStay Hotel by Best Western Houston Southeast

Very clean and rather new place pretty decor. If I had to mention anything wrong I would advise to have door sweepers installed to prevent any insects that may crawl in the room plus it would avoid the car lights from shining into the room.

It was a great stay for me and my girlfriend but I gotta say there was one point when me and her felt unsafe because we had a faulty microwave and the desk person just put the faulty microwave into another room and the microwave sparked and almost caught fire

This has been the best hotel I've stayed in. It was very clean and quiet. The staff was very nice. I'd definitely stay again if im in the area. Definitely recommend!

I was happy with my stay just not the location. The auto shop next door and train station across the street caused some disturbances. The noise started early. And the industrial smells were horrendous and hard to get out of my room without the constant use of an air freshener. I also would have liked to have had dish soap and a sponge to clean the dishes with. Other than that the staff was polite and accommodating. The hotel was clean inside and outside. I also liked that they fixed my room problem before i even knew there was a problem. I would stay again despite the noise and smell issues.

Staff and service were great!! A little outside of town but pretty quiet area.

Nice Property, TERRIBLE Location. While the property itself was quite pleasant, I must emphasize the dreadful location. The motel boasted clean, well-maintained rooms and a friendly staff. Unfortunately, the proximity to an active railway line was a major issue. A deafening train horn at 2:14 am jolted me awake during my stay. To compound matters, shortly after the train incident, a gunshot echoed from the adjacent parking lot. The combination of these unsettling events was deeply concerning. Furthermore, the motel seemed to attract a lot of nighttime activity, far from the tranquil and secure experience I had anticipated. For those seeking a peaceful and safe night's rest, I would hesitate to recommend this place due to the noise, 3am foot traffic, and disturbances.

Overall, this was a great stay. The room was clean and very nice. I would say they need to close the gap between the bottom of the door and the floor. I feel like I could hear people from outside due to that. I would also add a darkening curtain to keep the sun out in the morning. With this being said, I would stay there again and recommend to others!

Upon arrival there was a lot of noise and individuals hanging out around the parking area. There was a moving truck that took up more than 6 parking spaces so unfortunately we had to squeeze in a corned without any light. There was a slight communication barrier between us and front desk. Area zoomed very unsafe therefore left within 30 minutes of being there. I attempted to get a refund for the next day and they told me they could do anything so we had to dispute it with *******. Will not return here.

The rooms are so nice. They look like condos. Very comfortable love the space and the shower is amazing