ホテルからの返信: Dear Mr. Dewa,Warmest greetings from Whiz Hotel Falatehan JakartaThank you so much for sharing your recent stay experience on our Traveloka pageI genuinely appreciate the time you have taken to leave your detailed review on our Traveloka pageI regret to hear of your disappointing experience in the hotel, and I sincerely apologize for the service shortfalls experienced during your stay. Please, rest assured that we have carefully noted your concern regarding our Display Photo on online web and will do the necessary actions needed. Thank you for bringing this to our attention and therefore giving us an opportunity to improve. We hope that this experience does not keep you from staying with us again and that we get an opportunity to welcome you back in the futureSincerely yours,IkbaludinHotel Manager