ビッグ パインズ マウンテン ハウス(Big Pines Mountain House)

The room what is huge it was a nice room the parking lot is a little crazy staff was nice I wish they would tell you about the $25 a pet fee under website it's okay though you could here through the rooms but we got lucky in our neighbors weren't very loud we love you staying there again

Is in the perfect location but very outdated and not very clean! Dogs are allowed and the desk lady was very pleasant. It was ok for the price

Very old hotel. Our room looked very poorly maintained. Toilet leaked, no side table lamps. Very noise heater, weird holes on the walls and ceiling. Surprised to see such a hotel room in California, in Tahoe area to be honest.

Had to take a cold shower, and it’s snowing outside, o have asthma so not a good combo, heater isn’t heating the whole room, tv does not work. Want my money back.

Great location. Room was clean enough but definitely outdated. Hair dryer did not work in my room, but other than that no issues. Staff was very friendly! Will stay again

The staff is very friendly and they are always ready to give the correct information.

The way I was treated and that they called me POLICE ON ME AND MY HUSBAND FOR TALKING ON THE PHONE WITH OUR COUSIN. I FELT XERY VIOLATED AND THEN HAD NOTHING THAT THEY ADVERTISED. NO COOKING UTENSILS NO GARBAGE CAN JUST TOTALLY AWFUL. WOULD NEVER RECOMMEND TO A BEAR

Walls are paper thin and you can hear everything in the next room. Woken up at 1am from next door guest, kids running around, slamming cabinets, talking very loudly. Did not stop until almost 4am and was unable to contact anyone at this time of night and no one in office at check out, just had to drop card keys in the box. Sheets were stained and there were little seed type things all over and on bed. Not sure what it was. Yes the room is on the cheaper side but still not even worth that much.

1st room, fireplace not working. Hotel person tried their hardest to get it working, but no. Got moved to a different room. Fireplace was working, but floor was sticky and had to have hotel person come back again the next morning to make my TV work. Bravo to the staff, but some attention needs to be paid the cleanliness of the rooms and their amenities.