オレンジ グローブ ホテル & ガーデンズ

Lovely building, staff very attentive. Great location. Grounds were beautiful in the sun. Wish there had been a pool, would have felt like an actual holiday. Stayed in 2 different rooms on 2 nights and both were lovely. Basement apartment 004 and 3rd floor premier room 301. All the staff we came across were great but extra shout out to Emma on reception who went above and beyond.

Good Place and rest of work~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

1.實際房間與圖片完全不一致，有欺騙嫌疑； 2.要求的是景觀房、不止沒有、窗户下邊是廚房後門，晚上很吵、擺了一排垃圾桶，唯一能開的窗户打開是一樓平台，風一吹灰塵和蟲子就吹進房間，而且正對床頭，衞生間也不咋樣。 3.沒有電梯🛗，需要自己搬很重的行李上樓，非常老的建築隔音非常差，樓下廚房的機器工作震動，房間裏就有異響。 4.第一個晚上就癢醒了三次，酒店也沒給換床品，懷疑倆原因，跳蚤或者是床品使用對皮膚過敏的洗滌用品，後邊三晚都是穿着衣服睡，不敢蓋被子。 5.沒啥服務、早餐很差。 *不建議國人再定這個酒店、建議攜程從自己的平台下架該酒店，地理位置很不好，交通也很不方便。

酒店很漂亮，去的時候剛好在辦婚禮， 房間很滿意，很大很乾凈，還自製了一頓中式晚餐，灶具鍋具餐具都齊全，冰箱都好用 停車也很方便，停車場很大

Beautiful historic mansion. We walked thru nearby parks to the riverfront for lunch. The outdoor restaurant at Orange Grove was very pleasant for an evening dinner and happy hour. The admiral lounge is very comfortable while waiting for pickup to go to the airport or cruise ships.

The staff were absolutely amazing and couldn't have been more helpful. The building is fine but needs refurbishment. The breakfast was delicious and the gardens very attractive.

Booked "dog-friendly room" (it's handy to have that description in the room information when booking as otherwise I'd ring the hotel before booking to check if dogs are ok in room we're booking, so thanks for that). Note that £30pn is charged on top of room rate for a dog. It was a premium room, so had a lounge area with tv (Disney etc) & separate bedroom area. All very clean and comfy. Keiran was very welcoming on reception and offered to book us in for breakfast. We arrived late and no food was available after 9pm which was ok as we'd popped into a supermarket nearby on the way. Slept well until the groundsman woke us up strimming the grass outside our window at 8.30am, however we enjoyed our stay so much we booked a 2nd night. Hotel is extremely dog friendly as are welcome in 2 areas of breakfast/restaurant rooms and in the bar. Staff were super friendly and helpful. Bar closed at 9.30 one night when we went for a night-cap but they did open to serve a drink to take back to the room. Lovely grounds so plenty of walking from the door. We paid £15 on to the bill for breakfast (hot drink, juice, one choice from menu). Full English & veggie version were freshly cooked and very tasty . We'll stay again if we get the chance.

The hotel was lovely and the staff friendly and helpful! It's really hard to find a dog friendly hotel that are so relaxed about actually bringing dogs! Especially as our puppy is a big boy and sometimes, due to his bread, people are cautious of him. But the hotel were great and didn't make us feel nervous or "in the way" at all. It was a lovely stay.

It's a very old building with only stairs but staff was more than pleasant adverse helpful. They bought our luggage up to our room and then even brought it back down I highly recommend this place.