ホテル エデン シュピーズ(Hotel Eden Spiez)

可以説是Spiez最好最大的一個酒店，但是前台有個叫Kass的員工，簡直是目前見過的服務最差的前台，也不知道是raises還是什麼的，退房時候説超時了要付錢，好，沒問題，我就抱怨了一下所謂的大床房是倆床拼一起的，不大舒服，他説I don’t need you to inform that because your bad leave.我整一個黑人問號臉？？？作為酒店服務行業你沒點兒大病吧？再下來check out我説要換個人服務，I don’t like his attitude. 旁邊老一點的經理模樣的人也沒有問發生了什麼，然後這位Kass馬上非常開心的服務旁邊説德語的人，anyway，除了這位Kass妥妥的raises，其他人都很Nice，受不了這種情況的人，慎選！！

25號晚上20點左右前台服務員態度很不好，我們房卡忘到房間想讓補辦一張卡開門，因為語言不通手機翻譯溝通，他很不耐煩，實在不像是星級酒店的服務。

Friendly staff, hotel restaurant is amazing, recommend to have breakfast and dinner there. However location is not very accessible if you travel by Train, need to call hotel to arrange transport from and to train station.

Nice view

酒店餐食很好吃

房間位置很好，酒店乾淨，最主要是餐特別棒

會再次入住的酒店

I've been looking forward to reviewing this hotel because we enjoyed our stay so much. The hotel is charming and probably the best place to stay in Spiez. Very convenient location, a few minutes (walk) away from the train station (they do offer a shuttle service as well, if needed) and 5 minutes (again walk) by the castle and lake. The rooms are absolutely spotless and super comfortable (amazing mattresses and pillows). We had a room with lake view and every morning and evening I loved going on the balcony to enjoy the fresh air, the mountain peaks and the sky (especially at night). We enjoyed the breakfast as well, not a lot of diversity, but very good quality. The spa is really amazing; I loved the heated outdoor swimming pool -- an absolute treat with views towards their beautiful garden and the lake. The staff has been very helpful and kind. Many thanks to Gerome (front desk) for all the useful recommendations during our stay. I can only say that we miss the hotel (and beautiful Spiez) already and look forward to returning soon!

The hotel is located a few steps away from thunsee. (Lake) Staff were very nice and helpful The welcome drink was a nice touch Breakfast was excellent Room with a view to the lake and mountain The hotel is very quiet However it is a little bit pricey Dinner was expensive. Recommend to eat at the near by restaurants for lunch or dinner.