This is a very nice hotel. However, the pricing structure nickels and dimes guests. I had to pay extra to have a mini fridge in the room, and there is an amenities fee not mentioned in the room price. My biggest issue with our stay was poor communication regarding how to have our room cleaned and then defensive blame shifting by guest services when I asked to have to room cleaned. It was weird, frankly. It was as if I was supposed to somehow know their particular process, which I’ve never seen in any other hotel I have used…beans bizarro for such a nice hotel to treat their customer with disrespect. When housekeeping fixed the room up, they were awesome.
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