スコティッシュ インズ アンド スイーツ スプリング テキサス(Scottish Inns & Suites)

They wouldn’t let me cancel a booking made in error within an hour after making it

The lady was very helpful when I called to get information and everything seemed nice and clean

I couldn't stay. I checked out immefiately. This should not be advertised as an hotel but a motel. The guy at reception did the check-in from behind closed doors, through a window, with me standing outside. The room had cockroaches, with dated decor. This should not be offered to international travellers not even worthy of 1 star. I forfeited the money i paid to go for a proper hotel. Now i know for next time to take reviews with a pinch of salt.

The check in clerk was not helpful. I was initially unable to produce a current driver’s license. ( it had just expired). I did have other photo I. D. but was told to call you and ask for refund. I did find the proper and current license to then check in. 4 other forms apparently didn’t work. I was frustrated, but never lost temper, although close.

Front desk staff was welcoming and very responsive. The king rooms we got have mini fridges, microwaves, and in-wall hairdryers. However, most do not work. The room has a nice layout. I wasn't bothered by not having a remote for the TV since I used the desk area and my laptop anyway. This is not a Marriott, but if you want a well priced, convenient, and comfortable place to rest, with responsive management, then this is a very good choice.

There was blood on the window curtain, a smashed bug on the floor, fruit flies, mold in the fridge, it smelled like smoke, and the couch was ripped up. I was traveling from florida and i was unable to go somewhere else because they charged my card and didnt want to refund me. They told me to have ******* call them. I wasnt charged through *******. So if i wouldve gotten a refund they would have held my money for 7 to 10 business days and i would of had to find a different place to stay but since they held my money i couldnt. Was the worst experience ever. Please dont go to this place!

Not a Traveler Friendly Hotel. No access to the lobby, you must go to a small walk-up window. Since the hotel is right off of a busy freeway (I-45) you can barely hear what they are trying to say. Not sure what the purpose of making your guest stand outside in the cold instead of allowing access to the lobby. No heat in the room, had to get a space heater that required an additional $20 Cash Deposit. Room was not very clean especially the bathroom. Hair in shower and floors, hole in bathroom door. Faucet not attached properly. Property looked much better in the pictures than what it actually was.

The Scottish Inn is amazing! I have stayed at this location multiple times. The rooms are comfortable and clean. The service is wonderful and the price is very budget friendly. They have very reasonable weekly rates at well. If you are in the spring area and are looking for a place to stay…..give the Scottish Inn a try!

This hotel is infested with roaches!! They refused to give us a refund changed our room after showing us two others that as she was showing us the bugs were viable!! Then when she did show us one that was not full of bugs this room was dirty it actually had what looked to be blood on the bathroom floor