Could not be accommodated for simple room request during check-in. Had a double bed room and one of the beds was dirty with a stain that looked like blood. Truly disgusting. Asked for a late check-out and was given until 12:30pm and did just that. Found out that Poppy (I believe that was her name) did not put the info into the system so when I was checking out I was told I was charged for an additional day. Spoke to rudely by front desk even though it was their fault and I showed proof of the call and time I was on the phone. Manager came out to apologize about this as well as having staff enter my room and mess with my belongings. Gave me her word that the credit would be immediately put back on to my cc in a few hours max. 12 hours later and the extra charge is still on my credit card. Never again will I stay at a Hampton Inn and one that charges as much as a high end hotel.
翻訳
ゲスト
ゲストルーム(クイーンベッド2台)(禁煙)
宿泊時期: 2025年5月
ファミリー
16件の口コミ
10/10
とても素晴らしい
投稿日: 2025年6月17日
Great facilities and breakfast. Really enjoyed our stay there.
翻訳
Constancechan
1 King Hearing Accessible W/Sofabed Nosmokk
宿泊時期: 2024年7月
夫婦・カップル
14件の口コミ
10/10
とても素晴らしい
投稿日: 2024年8月30日
The hotel is well-furnished, and the staff there are really nice! The hotel breakfast was great, and they gave out snack bags and fruit for guests for their road trips!