Best Western Clearlake Plaza

房間大，衞生清潔

The room was beautiful, and spotless. All the staff were extremely professional, and went out of there way. I loved my stay, and I highly recommend the best western to anyone who wants the best stay around the erea. Thank you for an awesome stay. Theresa Palmer

The lady at the check-in counter didn't smile, engage in any conversation or even look up from her computer. The room was average, no frills, but everything worked. The free breakfast was a joke, only a few eggs, no meat, no bread other than bagel and no cereal or fruit.

Standard breakfast of sausage meat stuff and egg matter Pattie’s it was fine and filled the bill. Other options. Easy location.

The staff was accommodating and friendly. Unfortunately the hotel has not been updated. The rooms were musty smelling to the point my clothes/bags smelled after I checked out. The carpet had stains and had not been cleaned in a long time. There were people grilling, drinking and playing loud music in the parking lot well into the late night. I have stayed at this location a few times over the years but will not in the future due to the current status of hotel. I did not feel safe as a single person traveling alone.

I failed to mention to the staff that i killed, what appeared to be, a bedbug on my pillow. I didn't see anymore or notice any bites.

Most things were ok, but the TV channel selecting was abismal. You can't tell what most of the channels were and the few you could, you couldn't tell what program was on.

Room was very clean and the staff was very nice and friendly. Bed was very comfortable.

A bit leary at first because of the inconsistent reviews (and when I pulled in there was a mattress in the dumpster area), but my room was clean, well laid out, and comfortable—although the furniture/decor could use updating.Mary at the front desk was friendly, gave good directions and recommendations, and overall helpful. This Best Western allows cats, and mine definitely enjoyed his adventure, and I enjoyed being able to bring him along. Splashing around in the pool revived me after long Hades hot and humid days at the Illinois State Fair. It was quiet even though the hotel seemed to be close to full, and the location is right off the highway convenient, and only a ten/fifteen minute drive if that from downtown. There were a few things: sliding doors would eliminate the struggle with the luggage cart. The breakfast hours could (and should) be extended beyond 8:30(!). The sink in my room drained verrrry slowly. The tub faucet and the toilet both wiggled a lot. Overall, an enjoyable stay, and I will put it at the top of my list next time I visit Springfield.