Great Fosters

還不錯，就是比較死板，跟他們商量晚兩小時退房也沒同意。

Upon arrival it was immediate love at first sight. Driving up to the main entrance was visually spectacular. Although I picked the location for what was visually alluring online, I was pleasantly enthused that the actual site was more captivating then advertised. It was evening upon my check-in and I suppose I had missed the whole bustle of the daily greeting. I arrived and it was somewhat storybook like with an evoked isolated eeriness. I loved the vibe immediately. This was exactly the distraction this vacation was purposed to be. Sat, you were the first point of contact and I must emphasize how you set the tone with a greeting all guess appreciate. Polite and accommodating with a courteous welcoming smile which signified that this would turn out to be a first-rate destination to brag about. Witnessing only a few minutes of eye stimulating grand ambience with unique architecture transported my mind to an anticipated mysterious adventure about to begin. I was satisfied with my choice. From the door man, room attendees, dining team and the spa oasis treatment, all were outstanding with professionalism to be proud of. Whomever, maintains the property grounds, is stellar. The outdoors was amazing. Exploring the grounds was the icing on the cake. Thank you to all who attended to my every need and thanks to my "guide" (are you lost) :) keeping me on track from getting lost as I explored the property (turn the door knob to exit) :).

Pretty historic property with an easy drive to Heathrow. So much better than staying at an airport hotel and appreciated having the easy free parking. Food in the Estate Grill was overpriced and not very good and the waiter not skilled. Would stay again but probably not eat there.

The hotel and grounds itself were beautiful, but hugely let down by the service. To our surprise, despite being guests in the hotel, we were unable to eat at the hotel restaurant as it was fully booked, which is problematic given the location of the hotel. We would expect to be contacted by the hotel at the time of booking to either be offered a reservation or notified about lack of spaces. Generally, the service was particularly bad at the reception desk and it appears there is also some tension among staff, who do not seem to have reservations about having arguments in front of the hotel guests. There was a wedding in the hotel at the time and it felt like the event was the main focus of the staff and the reason why everything was fully booked - when in reality, it should not affect the experience of the remaining hotel guests. Given the number of complaints being made we witnessed during our stay, we hope that hotel management take all of the feedback seriously before the ship sinks, which would be a great shame given the undeniable wow factor of the hotel.

The bottle of wine we ordered eventually arrived part way through our main course. Then when it did arrive the white wine was warm. To make matters worse the manager wouldn't accept it and was adamant it had come straight out the fridge - maybe it did, but the fridge couldn't have been working.

Real hidden gem of a 16th century Henry VIII hunting lodge, with east access to Heathrow airport! Really unique and amazing property, beautifully done out in traditional Tudor style, but with a modern twist in the comfortable and modern rooms. Highly recommended

The staff were fabulous and the hotel really interesting. The only downside was a need for some minor repairs and refreshment.

Lovely hotel and friendly and attentive team. Cooked breakfast is served pre-cooked which is a shame Would prefer a no talking on mobile phone in restaurants. Some guests ruined the ambiance due to loud conversations

Yet another successful stay at Great Fosters. Three rooms this time. In one of the new wings this time. Certainly not the character of the old building but everything worked ok. A point of note, we had dinner for 8 outside in the garden by the water. Has to be one of the most memorable evenings ever! Food and service top notch!