ヒルトン スタムフォード ホテル & エグゼクティブ ミーティングセンター(Hilton Stamford Hotel & Executive Meeting Center)

酒店外部不錯，內部較為陳舊。住客有免費地下停車場。總體還可以

一如既往的

Pool was very dirty, couldn’t even see the bottom of the pool. Staff seem bothered when ever being approached.

We had to switch rooms due to the room not being cleaned and our new room had broken doors and furniture.

This is the second time i have stayed here. Overall great hotel. But my room key did not work after a night out both times i stayed. So i had to go down to the front desk to get it reactivated.

The staff was exceptionally nice and they were awesome with allowing us to check in early. The staff especially Brianna made are stay very welcoming and she did an awesome job in accommodating our needs.

Unsupervised school trip having a party in the hallways made it impossible to sleep until after multiple noise complaints the hotel changed our room to another floor. Didn't offer to help move our bags, just gave us a new room key away from the kids. Both rooms were dingy, lights that didn't work, sockets that didn't work, bathroom fixtures broken, tiles broken, door hinges broken. Not sure why this is considered a 4-star hotel but I will definitely NEVER stay at this hotel again. The only convenient part of it was it's proximity to the Metro North station to hop a train into NYC...that's pretty much it. Desk staff was mostly rude and/or unhelpful. Us, along with many others on our floor complained about the school kids partying in the hall and the desk staffs response was "It's not our problem. This is a public building and we aren't responsible for peoples noise or behavior." If it hadn't already been 1am at this point we would have left and gone somewhere else if possible.

Place is falling apart along with the fact that no one can be reached at the front desk. A manager is never available. lights hanging by their wires. Faucets leaking. Safe not working. Closet doors off their hinges. No maid service. Shower pipe hanging out from the wall and more. Ice machine not working

Old property that is aging and it is pretty clear there has not been much reinvestment. A few elevators were constantly down and one malfunctioned a few times. The front doors to the main entrance are falling apart, and the rooms are old and outdated. My shower did not drain properly, so the tub constantly filled with water during showers. The gate leading to the parking garage was also broken and I had trouble getting in and out of the garage. It seems at some point they just raised the gate permanently so guests could come and go. The restaurant also was charging pretty high amounts for normal things ($4 for coffee and $4 for OJ). Definitely not the Hilton brand experience I am used to. Staff were friendly, though.