Need to have the ice machines serviced so a guest doesn’t have to walk the hole way around the building and then be told to go find another one and it didn’t work and if that was didn’t go up the stairs and there is another one there and it didn’t work so we had to walk the hole way around the building again on the second floor to find one ice machine that worked. Then while walking all the way around the stairs outside to go to the ground floor and parking lot were closed (Saftey Issue if there was a fire). The service desk employees were very polite.