Hotel room was perfectly pleasant, but the mattress and pillows were unbelievably uncomfortable and neither of us got much sleep at all.
Wouldn't recommend based on this alone, because it ruined the entire experience.
Everything was great. The room was clean and comfortable. The bathroom was tidy and all the amenities were nice.
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Stuart
2024年3月21日
I was originally put in a room next to the elevator shaft which made a terrible noise. I requested to be moved and they moved me directly to a room opposite where they were replacing the bathroom suite. They promised me it would be complete by 8pm only to be awoken by them doing work at 11pm due to work that needed doing. I spoke to reception who then moved me again to a different room which thankfully was fine but why they couldn’t move to that room in the first place I don’t know. Why move someone from one room due to the noise to another that was having building work when there was clearly other more suitable rooms available??
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Miriam
2024年3月17日
Another very comfy nights stay after a day in Beacon.
Lovely staff, food and bar/lounge areas are excellent.