フェアフィールド イン & スイーツ スティルウォーター(Fairfield Inn & Suites Stillwater)

They over booked and canceled my reservation i had in for over 3 months. Then sent me to a really crappy hotel.

We had no hot water in the shower for our entire stay (two nights). (Mind you - outside temp was around 25 degrees and windy.) Management had ample opportunity to either repair it or change our rooms while we were out all day. Upon return in the evening, maintenance had heard nothing about the situation and was unable to repair without intrusion into the wall. Rooms were sold out by that time of the evening, but we may have been able to switch rooms if action had been taken sooner. Asa (manager) never returned my calls. Email to customer service resulted in no compensation of any sort. (Rooms cannot be compensated monetarily b/c of third party booking, but points for a two-night stay could have been added to Marriott Bonvoy account.) Other than that, room was clean and beds were comfortable.

For our group we reserved 2 rooms and both had challenges getting the doors open throughout our stay. The rooms were clean but older so had some stains and a crack in the sink. The heater was noisy and woke us up every time it kicked on. The breakfast was OK - similar to other "breakfast included" options. We arrived an hour before breakfast closed and they were out of a lot of items already. The staff was friendly and helpful and the location convenient to OSU.

The friendly staff! They didn't act like we were a pain for them to clean up after breakfast. Cook also came out to dining area to make sure there was plenty of fresh, home food available!

The first room we were put in had not been cleaned at all. The beds werent even made. The second room had womens dirty underwear and bras in the so called clean room. Horrible hotel.

Hotel was very clean. Staff was very nice. Breakfast was very good.

Overall very nice. Just got a wake up call at 4am that wasn’t requested.

The dresser drawer kept rolling open. Was afraid to walk past it that you would bang your knee on it.

The hotel was fairly clean, and the staff was very friendly. Check in was very easy and hassle free. Our stay was quiet and comfortable. However, there was an overwhelming odor of cigarette smoke on the first floor (like a literal cloud in the hall). Later when we came back after dinner, the cigarette smell had been replaced with a strong pot smell that was impossible to ignore. Our room was on a higher floor, so we were immune to the clouds of smoke, but there was an overall musty, stale smoke smell that was throughout.