Verified traveler
2022年8月8日
Rooms NOT AT ALL AS PICTURED, looked like a Norwegian reform prison cell, indifferent, snippy staff to boot.
Corner slice of window with no tint/mirroring looking inside the building directly across to the glass elevators and all floor halls, so no window really (must use curtains at all times).
A/C not working in room.
Expensive 5 item choice menu in restaurant (well overcoojed burger = $25 usd (no room service either, best to get food rom nearby REMA 1000 or in hidden in hotel lobby snack bar)
Refrigerator not working. Given a bag of ice and a towel for my insulin. Nothing for my food, no apologies either.
Desk staff very entitled and rude when told of issues. Chastised like naughty school children for contacting ********** about room, dismissive & impatient about refrigerator/insulin concerns.
No water glasses. No bath floor mat. 2 small towels in bathroom. Cheap awful toilet paper, ugh. Shower stall doesnt fit to floor so water cones out from under on bathroom floor, dangerous with no bath mat / floor towel.
Tiny sad old pillows. 1 per bed, extra ones in room but without pillowcases.
Outdated and spartan, like a $50 room. In desperate need of renovation. Nothing at all like the room in the booking photos. Was selling for $225 the night I was there (I had booked at $175).
Hand sanitizer machine outside breakfast buffet empty. Gross.
Never again.
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