ホテル デュ ドラゴン(Hotel du Dragon)

Wrong booking but no refund for whole period,never book again this hotel

The hotel property is nice, rooms are well-lit, perhaps a little cramped by American standards but certainly adequate. Breakfast was excellent. HOWEVER, what really sets this property apart is the SERVICE! Wow, wow, WOW! Front desk personnel went above and beyond to ensure our stay was perfect, not only in the hotel, but in the city. They called my favorite restaurant to see if we could be seated for dinner that week (they were booked solid for 3 weeks!), and when they could not get through on the telephone, they WALKED to the restaurant and talked with them, successfully securing a table for us for the next night. Unbelievable! I would definitely return.

We loved this hotel! The staff were so nice and went out of their way to help you in any way. Our room was so cozy. The location is excellent, on a quiet street just a few minutes walk from all of the tourist areas.

This is a very nice hotel, conveniently located near the Christmas market. Our room was large and the bed was comfortable. We just a few minor things that we wished were different. Parking is a total nightmare during the Christmas market (not the hotel's fault), so we ended up driving around in circles for 90+ minutes until finding an open spot at a parking garage. The hotel only has a few spots available and they were spoken for when we made the request about a month before our stay. Definitely make your request early if you can because the nearest garage is an easy 7-minute walk. Outside of that, I would've preferred something other than an all-in-one shampoo and body wash option (it was hard on my hair). And there was no curtain on the bathroom window. It's a small window, so we were able to just put something in front of it. Minor things, of course, that wouldn't stop me from staying here again. I would just come prepared with my own shampoo/conditioner next time.

We chose this hotel because of it's close to the city and we had a parking space for our car. The rooms were very tidy and comfortable. I can recommend this hotel for couples that arrive by car and want to explore the city by foot.

Room was very nice but shower drain was slow. Staff was very friendly and helpful.

Very helpful reception staff who sorted our failure to get on the internet.

we had a great stay with our 5month old baby.

Great location. Excellent breakfast. Staff was helpful in recommending restaurants and making reservations. We enjoyed our stay. Afterwards, we discovered a charge on our credit card for our stay which shouldn’t have appeared since we paid when booking the hotel. Bookkeeping staff responded to my email and removed the charge. ******* was no help in clearing this matter up.