ホライズン ホテル(Horizon Hotel)

Horizon is a fine hotel for this trip's purpose. This I am delighted and not disappointed. The room was bigger than expected or needed. The location was as good as it gets, for me. The staff were courteous and professional. Thus, for business or liesure travel in the SBMA, this hotel should be on anyone's shortlist.

The place was so beautiful. The staffs show so much care to their customer. I really recommend this place.

Clean and friendly

乾淨衞生 服務好

總的來説還很

Friendly staff, clean room, private parking for room was very convenient

The only budget hotel I've been in that has Netflix. Our room was super spacious and it has that Japanese/Korean vibe where as soon as you open your hotel room, you get your own mini foyer where you leave your shoes. Then you open another door that leads to the actual room. There's no closet, but there's a boutique-type of clothes hook and some hangers to hang your clothes in. The bed was big and comfortable. Room was also well furnished -- plenty enough tables and chairs for a hotel room, which I love. There's a corner table with 2 sofas on each side. Then a coffee table, also with 2 seats on each side. Then the bedside table.. and a vanity/utility table with a vanity seat. It also has a fridge and your usual hotel room supplies. I would have given this a perfect score, if not for the staff. Most of them, if not all, were unfriendly. Hotel guests like to feel welcomed and the front desk people there, unfortunately, seem to give off that cold energy like they are not happy to be there or something. And the bidet was quite dirty.. eww!

Terrible customer service. We were planning to stay in this hotel and I called them and asked for their bank details to my e-mail since they don't have Viber to make a deposit for our stay. They told me that they will send it within the day but it never came. I followed it up again the next day and was told again that they would send it within the day but still it did't came. I looked for another hotel and they sent their bank details just after a few minutes. This hotel seems that they don't want to do business with you leaving me a bad impression with this hotel even though we haven't stayed here yet.

I like the overall price value, staff are friendly, safe and close to the shopping mall and walking distance to a lot of restaurants.