The hotel enjoys a good location and an elegant setting, featuring an artificial lake home to water birds such as ducks and geese. The breakfast caters fairly well to Chinese guests, with vegetables, miso soup, rice and curry available every day.
That said, the facilities and service leave much to be desired. During my two-week stay, there was once a power outage and once an internet blackout. I contacted the front desk numerous times while the internet was down, only to be given a phone number and told to reach out to the internet service provider myself.
Housekeeping is provided every other day. The room was cleaned on Friday. On Sunday morning, I specifically reminded staff that I needed room cleaning that day. Yet when I returned to my room after 9 p.m., nothing had been tidied up. When I called to enquire, I was informed that “every other day” meant the room would not be cleaned until Monday.
Overall, the experience was terrible, and I will not stay here again.
翻訳
ゲスト
バイレベルペントハウススイート(2ベッドルーム付)
宿泊時期: 2026年5月
ファミリー
66件の口コミ
8.5/10
とても良い
投稿日: 2026年7月4日
I chose one suite with 2 rooms for the family. We stayed for 4 nights. The location is located in Sunnyvale, very convenient (10-20 minute for driving) to other cities in silicon valley. There are also a lot of restaurants near the hotel. The hotel offers simple continental breakfast; which is good enough. The only thing I have the opinion is 19 USD for the charge of parking, not so reasonable.
翻訳
ゲスト
宿泊時期: 2025年9月
ファミリー
18件の口コミ
9.5/10
素晴らしい
投稿日: 2025年12月7日
Nice facility and close to convention center and other business parks - Rooms are a bit dated (2 storey structure) but well maintained and relatively clean. We had a studio type room with kitchen and a small living room so size wise it was good enough. Breakfast was very good with selections despite the size of the hotel so would recommend selecting a room type with breakfast.