Too noisy at night and early morning
Sound insulation is not good in the room
Mattress and pillows cover are too old and worn
自動翻訳
clumsyEA
2024年7月4日
-poor housing keeping: towels are all grey in color (please don’t use anymore!), only Water in the Soap/bath bottles (room: 2025)
- food: the worst Hainan chicken we have ever tasted in our lifetime so don’t ever order. Other food seems ok but price was rather expensive but the quality was better when we visited in oct last year
- English was very poor overall. Hard to communicate
- price was good so we came back again this time
自動翻訳
kywl
2023年12月26日
nearby airport , 30mint distance from airport . room is beautiful n comfortable but the tower is dirty ,breakfast is not tasty . service is great . overall this hotel not matching with 5 star , consider 4 star hotel .
自動翻訳
Xing
2023年11月20日
The location is ok. On the one side of the hotel there is a small convenient store, on the other side there is an old small shopping center (Hollowed) which comes with a few eateries. Royal Plaza has more food choices but it takes 15-18 minutes walk and you have to go around to pass the railway tracks to get there. The traffic at the railway intersection is very bad so you better to take Grab to go to Royal Plaza. The room is clean and room size is ok. The TV is good size and has good programs. There is a safe box, but no bathtub in the room I stayed. The buffet breakfast and dinner are ok. The AC at the dining area is not cold enough. The staff are friendly and helpful. The train tracks are very close to the hotel so don’t choose the rooms that face the tracks if you prefer quiet environment.
自動翻訳
SIN TEE
2024年5月16日
Great service and I has been upgraded to a bigger room and it was amazingly stunning. No comment on their cleanliness.
Absolutely loving it and will stay at this hotel again 100%.
自動翻訳
ゲスト
2024年7月14日
Excellent hotel and it is located in the central business district.
多くのユーザーが検索している周辺の観光スポットは、Masjid Baitul Haq Kejaksaan Tinggi Jawa Timur(約120m), Gereja Mawar Sharon (GMS 2) Surabaya Selatan(約130m), CGV Cinemas Maspion(約230m)です。