ローズ プラザ スラトに泊まった方の口コミ・宿泊体験

Manager Ashok was the best. We had a few issues with transport and he helped us with it quickly and efficiently. He also gave us good suggestions on where to go and get certain things we were looking for. F&B staff, security were all friendly and great too. Location very central to the textile markets.

The location is very near the train station. Might night the water heater not functioning. Other still acceptable.

Excellent service given my team housekeeping Staff behavior is good I enjoy my stay here thanks for warm service

The room size was decent and comfortable. Food and services were okayish. Overall, a satisfactory but average stay.

My experience was good Also housekeeping cleanliness was up to the mark Staff behaviour also nice Thanks for make my stay very comfortable I will recommend this hotel to everyone

I stayed here with my family for couple of days, and I am very clear to say this that they have a very good bunch of staff who are always ready for guest oriented service. I refer this hotel to all.

My company booked this room for me. I sure that I had a wonderful stay. Like lords plaza surat very much.

As not perfect as rates are taking for us. Very bad service. No management as hospitality services given by 5 star brands.

Horrible Experience with this property. I will never ever Visit again. Also this property does not have a proper Customer Service. From reception to Food and Housekeeping. Not happy at all.

Hotel is very good for those who are willing to choose a business oriented stay. It has all the basic requirements like gym, spa, pool etc. very wonderful stay i recommend this to others also.

Me and my family stayed here for a business trip. It is one of the best hotelnto stay in surat. Got very good rooms and amenities. Club are best option here. I enjoyed my stay.

The hotel is located in the middle of the city. The rooms are spacious and big. Housekeeping is very cooperative And Mr Santosh is very good and helpful to guest. I will continue to stay here whenever I visit surat.

Very old hotel. Reception not experienced nor knowledgeable. Nor helpful Food very fair basic.Evening & Breakfast . Hygiene to be desired. Breakfast basic some good some normal nothing to shout about. Outside see picture below. Looks like waiting for Monsoom to clean the windows & glass of whole hotel. Room fairly good size & amenities TV does not work. Seems satellite issue in whole hotel. Lots of advertisement of all lords hotel in India. If it’s like this one wouldn’t stay. Very prominent name ( LORDS )

I had a wonderful experience with this hotel, not just for the stay but for the exceptional honesty and professionalism of the staff. I had accidentally left my wallet behind, and the team securely kept it in their Lost & Found department for over a month without any issues. When I contacted the hotel, they promptly responded and ensured that my wallet was returned safely. This truly reflects their strong values, integrity, and commitment to guest trust. Such honesty is rare and deeply appreciated. I highly recommend this hotel not only for its service and comfort but also for the genuine care they show towards their guests. Thank you Santosh Sir & Mukherjee Ji Highly Appreciated !!