Everyting was perfect but upon arrival as we checked in at noon , the lady at reception unfriendly and not made the resevation on system for us yet even we booked on trip.com one day before and informed us that we have no reservation yet as we let her khow double check on system. Then we booked the room include breakfast but she never informed us about the breakfast menu , time till night we met other lady at reception and asked her about the brwakfast menu and time.
In the morning time as we met the staff at the restaurant but no smile and the mood on their face look like we disturbance them. We apologise if we expect that thing from the the people who did service job.
自動翻訳