マントラ レジェンス サーファーズ パラダイスに泊まった方の口コミ・宿泊体験

ホテルからの返信: Thank you for sharing your experience with us. We are pleased to hear that our location suited you well, with the beach just a short walk away, and that you enjoyed the ocean view visible from your balcony. We are also glad the room met your expectations in terms of cleanliness. At the same time, we sincerely apologize for the inconvenience caused by the room being a connecting layout, which led to noise from the adjacent room. We understand how important a quiet stay is, and we will take your feedback seriously to further improve our room assignment and overall guest comfort. We hope to welcome you back again should you have the chance to return.Kindly,Jordan EganAssistant Manager

ホテルからの返信: Thanks so much for the 10/10 review! We loved having you as our guest and we hope to welcome you back for another perfect stay soon! Kindly, Sophie CorbelDuty Manager

ホテルからの返信: Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and valued. We hope we are given the opportunity to welcome you back again soon! Kindly, Sophie CorbelDuty Manager

ホテルからの返信: Thank you for taking the time out of your day to review you stay at Mantra Legends with us! We are glad you found our central location convenient during your stay. We appreciate your honesty regarding our in room amenities and hope this didn't inflict your stay at all! Kind RegardsSophie Corbel Duty Manager

ホテルからの返信: マントラ レジェンズ サーファーズ パラダイスをお選びいただき、また詳細なレビューをお寄せいただき、誠にありがとうございます。ビーチフロントという絶好のロケーションで、日中いつでも気軽に海へお戻りいただけたこと、バルコニーで日中の暑さの中、海の景色と潮風を楽しみながらリラックスできたことを嬉しく思います。近くのライトレールが移動の利便性を高めたことも喜ばしく思います。階下の多彩なダイニングオプションで、お客様の好みやご予算に合わせたお食事をお楽しみいただけたとのこと、大変嬉しく思います。特にビュッフェ式朝食についてのお褒めの言葉をいただき、大変励みになります。新鮮さと種類の豊富さでご家族皆様に喜んでいただけたことを嬉しく思います。プール、サウナ、ジムの設備が充実していてお楽しみいただけたとのこと、同様に嬉しく思います。またのご利用を心よりお待ちしております。ジョーダン・イーガン アシスタントマネージャー

ホテルからの返信: Thank you for choosing Mantra Legends Surfers Paradise and for sharing your experience. We are pleased to hear that our location is convenient and that the close proximity to the beach suited your stay. It is also wonderful to know that many of our front desk team members were friendly, and that your room was clean and comfortable. We are especially glad you enjoyed the pleasant surprise of a room with a sea fireworks view.Regarding the $200 deposit, we sincerely apologize for the delay in the refund process. We understand how important timely and clear arrangements are during your stay, and your feedback has been noted for our continued improvement.Overall, we appreciate your positive comments and hope to welcome you back for another enjoyable visit.Kindly,Jordan EganAssistant Manager

ホテルからの返信: Thank you for taking the time to share your experience. We are pleased to hear that you found your room to be very clean and that the balcony added a memorable highlight to your stay. It is also wonderful to know that the deluxe twin room you booked offered a small balcony with a sea view, allowing you to enjoy the scenery at your own pace. We are glad the mini-fridge amenities, including the small milk portions for coffee, contributed to the comfort of your daily routine. Thank you again for your kind feedback, and we look forward to welcoming you back for another enjoyable stay at Mantra Legends Surfers Paradise.Kindly,Jordan EganAssistant Manager

ホテルからの返信: We apologize for the issues you endured during your stay please be assured we take your feedback on board and constantly strive to improve our services. We appreciate your honest review and wish to better serve you in the near future. Kind Regards Sophie CorbelDuty Manager

ホテルからの返信: We very much appreciate your comments regarding your stay at the Mantra Legends Surfers Paradise. It was a pleasure to have you as our guest and I hope we can welcome you back again soon. Kindly, Sophie CorbelDuty Manager

ホテルからの返信: Thanks so much for the 10/10 review! We loved having you as our guest and we hope to welcome you back for another perfect stay soon! Kindly, Sophie Corbel Duty Manager

ホテルからの返信: Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon!Zac RossiterAssistant Manager貴重なお時間を割いてレビューをご投稿いただき、誠にありがとうございます。お客様のご意見は大変ありがたく、真摯に受け止めております。またのご利用を心よりお待ちしております。ザック・ロシターアシスタントマネージャー

ホテルからの返信: Thank you for sharing your experience with us. We are pleased to hear that you enjoyed our sauna and gym, and that they contributed positively to your stay. It is also great to know you found our location excellent, as we understand convenience and surroundings are key to a comfortable visit. We appreciate your recognition and hope to welcome you back to Mantra Legends Surfers Paradise again soon for another relaxing stay.Kindly,Jordan EganAssistant Manager

ホテルからの返信: マントラ レジェンズ サーファーズ パラダイスでのご滞在に関するご意見をいただき、誠にありがとうございます。 前向きで建設的なご意見をいただくのはいつもうれしいことです。お客様のご意見をチームに共有させていただきます。このご意見は、サービスの質を継続的に向上させるよう努めるスタッフ全員にとって励みとなると確信しています。 お客様に楽しい数日間をお過ごしいただけたことを大変嬉しく思います。フレンドリーで笑顔あふれるスタッフ一同、またすぐにお会いできることを楽しみにしています。 敬具、 リース オニール アシスタント マネージャー